Haydee Rodriguez
North Richland Hills, TX
*********@*****.***
SKILLS
Time Management
Spreadsheet creation
Inventory Management
Event coordination
Cash management
Business correspondence
Proper phone etiquette
Problem solver
Customer Relationship Management
Effective communicator
WORK EXPERIENCE
07/2013—07/2017
Manager, Subway – Fort Worth, TX
Welcoming customers, answering their questions, and providing advice or recommendations.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Implemented effective inventory control procedures and ordered items when stock was low.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Worked with and leadership to develop and implement action plans to protect company assets and profitability.
06/2001—
06/2006
Executive Secretary, Harrison Construction Group – Astoria, NY
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
EDUCATIONAL BACKGROUND
05/80
HSD – Sarah J Hale, Brooklyn, NY