Post Job Free

Resume

Sign in

Call Center Customer Service

Location:
Cape Town, Western Cape, South Africa
Posted:
February 26, 2024

Contact this candidate

Resume:

Curriculum Vitae of Siyabulela Thanda

Personal Profile

I am a hardworking, self-confident, helpful, and punctual person. I am also able to make up my mind and stick to my decisions, with the desire to learn more about the field. I have the ability to work well both individual and in a team. I enjoy learning new things every day, which sharpens my skills, and understand of my field.

Personal Details

Surname : Thanda

Full Names : Siyabulela Micheal

Gender : Male

Date of Birth : 1983/10/08

Identity Number : 831**********

Marital Status : Single

Drivers License : Leaners

Home Language : Xhosa

Nationality : South African

Home Address : W- 400 Malati Crescent

Site-B, 7784 E-Mail Address : ad3w88@r.postjobfree.com

Cell Number : 076*******/ 084*******

High School Qualifications

Last School Attended : Sijongephambili High School

Highest Grade : 12

Year of Completion : 2003

Subjects Passed : Xhosa,EnglishAfrikaans,Biology,

Agricultural Science and History

Tertiary Qualifications

Name of Institution : University of South Africa (UNISA)

Highest Qualification : ND: Horticulture

Completed Modules : Horticultural Mechanisation 1,Management 1A, Management 1 B,

Horticultural Resource 1, Nursery Design and Layout

Beginners Practical Session, Growth Media Technology,

Plant Material studies1, Advanced Practical Workshop,

Site Planning 1, Turf grass culture 1, Computer Skills

Work Experience

Company : Vodacom

Position : Call Centre Agent

Duration : 04 October 2023 current

Duties : helping customers with billing and technical support

Company : Webhelp

Position : Call Centre Agent

Duration : 13 July 2020 to 25 May 2022

Duties : Helping customer via live web chat and calls

Reason for leaving : End of Contract

Company : Odity SA

Position : Call centre Agent

Duration : From 02 July 2019 to 23 January 2020

Duties : Call Centre Agent calling customer to arrange deliveries

Reason for leaving : Retrenched

Company : Bytes Peoples Solution

Position : Call centre Agent

Duration : 2018 October 22 to 2019 June 14

Duties : Solving Customer queries Via telephone and E-mail Data Logging

Reason for leaving : End of Campain

Company : WNS Global Solution

Position : Call Centre

Duration : 2015/11/16 to 19/10/2018

Duties : Solving Customer queries Via telephone and E-mail

Reason for leaving : End of Campainata Logging

Company : Statistic SA

Position : Field Worker

Duration : 3 months

Year. : 2011

E numeration During Sensus season

Doing Data Capture

Manage the AVS (Account Verification System) process (all batches/admin/reporting

Company : House and home furnitures

Position : Sales Assistance

Duration : 1 Year

(Reponsibilities)

Assisting customer for small appliances (cell phones, watches and cameras).

Interpersonal results and reported them to the relevant person

Daily filling and administration duties

Reason for leaving: End of Contract

References

Name : Mr Abdul Parker

Position : supervisor Webhelp

Contact Details : 060***-****

Name : Mr M Van Rensburg

Position : supervisor ODITY Outsourcing Services

Contact Details : 021-***-****/076-***-****

Name : Mr P Zibi

Position : Supervisor Bytes Peoples Solution

Contact Details : 076-*****-**

Name : Mr B Mahlombe

Position : Supervisor WNS

Contact Details : 071-***-****



Contact this candidate