Donald J. Ramos

Alta Loma, CA

ad3w2j@r.postjobfree.com

909-***-****

A proven Leader with strong motivational skills, high integrity work ethic. I have a deep understanding in principles of leadership, and skilled in developing those leadership traits in others. Initiative-taker who excels at building teams that work well together to achieve a common goal. I possess logical and problem-solving skillset, able to set priorities, consistently and profitably meet vehicle sales quotas through expert management and leadership of the sales team. Diverse background in Sales and Finance, with 25+ years of unique experience in both, a persistent desire to learn and implement current ideas, as well as constantly striving for personal/professional growth.

Sales Manager

Subaru of San Bernardino – San Bernardino, CA

November 2019 to May 2023

Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.

Hire, train, motivate, counsel, and monitor the performance of all new-vehicle sales employees.

Prepares and administers an annual operating budget for the new-vehicle sales department.

Keep up with and comply with federal, state, and local regulations that affect new-vehicle sales.

Conducts daily and weekly sales meetings.

Complete deal settlement sheets and turns into accounting office in a prompt and timely manner.

Maintain accurate daily logs that reflects all sales activities in the dealership.

Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.

Oversee the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.

Sales Manager

Glendora Dodge, Chrysler, Jeep - Glendora, CA

July 2013 to October 2019

Responsible for successfully leading, motivating, and training sales staff.

Maintain current and up-to-date knowledge of all lenders underwriting and funding guidelines (Prime and Sub Prime lenders)

Introduced innovated advertising to increase traffic flow.

Maintaining & increasing a high volume of sales using ethical negotiation skills

Ensure each client is satisfied with their experience, manage all customer complaints for dealership.

Responsible for the hiring and training of collection staff to help satisfy delinquent accounts.

Appraises incoming used cars.

Initiative-taking and competitive

Review all working prospects and Dealer Socket inputs with teams.

Lead of a skilled team of Sales Professionals and Finance Managers to achieve aggressive sales goals and profit objectives.

Sales Manager

Mountain View Chevrolet - Upland, CA

January 2011 to May 2013

Promote customer satisfaction while leading and motivating a team of commissioned Sales Consultants to reach and/or exceed goals.

Follow up with existing customers to confirm their satisfaction and generate future leads.

Firsthand closing deals on sales floor

General Sales Manager

Bozzani Kia - Covina, CA

August 2008 to December 2010

Train and direct a team of Automotive Sales

Perform a one-on-one with each salesperson to go over success metrics and improvement areas.

Forecasts goals and objectives for sales, and gross on a monthly and annual basis.

Review all working prospects and CRM inputs with his/her team.

Responsible for total Sales Gross, Brand Champion for automotive manufacturer and CSI and customer retention

Manage and generate income by leading a team of finance managers.

Builds rapport with lenders to build a base of referrals to establish customer network.

Produces & submits paperwork for title work and secures funding from finance sources in a

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