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Customer Service Retail Sales

Location:
Lehi, UT
Posted:
February 24, 2024

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Resume:

Mindy W Anderson

ad3vzz@r.postjobfree.com - 303-***-**** - 2777 N Trail Side Dr, Lehi, UT 84660

LinkedIn: www.linkedin.com/in/mindy-anderson-utah

Highlights

Self motivated, people oriented person. Highly knowledgeable of the products and businesses I am working with quick & thorough learning abilities. Excellence driven in work, school, home & social atmospheres. Knowledgeable in numbers, problem solving, difficult customers and friendly & fun customer service oriented businesses. Highly-motivated salesperson with more than 15 years of experience initiating and closing transactions, while providing exceptional customer service before, during and after each sale. Keen interest in fashion trends, retail sales, buying, merchandising and management. Well-informed & working knowledge of mortgage processing. Skills Profile

● Customer Service

● Strong Work Ethic

● Creative Thinking

● Communication Skills

● Computer Skills

● Team Work

● Problem Solving

● Time Management

● Persuasive Speaking

● Personnel Oversight

● Mortgage Processing

● Goal Setting

● Purchasing & Merchandising

of Retail Products

● Comfortable in Public

● Musical Entertaining &

Performing

● Computer Proficient: Word,

Excel & Outlook

● Negotiation

● Oral Negotiation

● Presentation Skills

● Business Store Management

ERCgo/Frandsen Accounting

Collections/Payment Specialist - March 2023-June 2023 Audited tax returns before sending to IRS for ERC refund. Worked in the Collections Department, called clients and IRS daily for updates, information, worked on collecting past due invoices while keeping clients happy. Intercap Lending Inc - Draper, UT

Processing Manager - January 2021-January 2023

Managed a processing team which verified and ordered documents for mortgage loans. Ordered between 700-1000 verifications per month. Verifications of employment, insurance, appraisals, title, credit reports. Ordered condo questionnaires, master policies

& other supporting documentation. Managed a team of preprocessors - Headed hiring, weekly meeting, training, helping, etc. Organized spreadsheets with excel.

Security Home Mortgage - Orem, UT

Mortgage Loan Set Up/PreProcessor - August 2020-January 2021 Ordered verifications needed to get mortgage loans started and ready for processing. Also sent out disclosures to clients, to begin the mortgage loan process.

Heath Chiropractic & Acupuncture in Parker, CO

Assistant/Front Desk - June 2019-July 2020 (moved to Utah) Patient check-in, appointment scheduling, insurance verifying, welcoming and checking in patients for Dr Heidi Heath. Entered & made sure all patient files were current with personal information and insurance information.. Contacted patients regularly. Updated Insurance, contacted insurance companies, entered info into Chirofusion Software. Also used Square for appointments, website and patient information. Updated client records, training and insurance information. Wrought’n Apples Boutique & Gifts in Parker, CO & Highlands Ranch, CO Owner/Creator/CEO - January 2007-September 2018

Built from the ground up a successful 3100 sq ft retail boutique & gift shop (2 stores at one time for 2 years). Ordered products

(clothing, home decor, gifts, accessories & more) . Managed & hired employees/vendors, handled payroll for hundreds of businesses and individuals, oversaw employee scheduling, applied successful marketing with email, social & personal and budgeted store’s money. Used and have great knowledge of multiple computer programs - Quickbooks, Excel, Point, Google, Outlook and more. CUSTOMER SERVICE! Sold business for considerable profit. Education

● Utah Valley University - Orem, Utah - Graduated - Associates Degree in Business

● Spanish Fork High School, Utah - Graduated - Diploma - High Honors & Scholarships



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