Customer Service Representative

Simerjeet kaur

*** ******** **. *********. **** scotia

Contact: 236-***-****

Email: **********@*****.***

OBJECTIVE:

To obtain a position where I can continue to learn, grow professionally and which will offer a variety of challenges and responsibilities, where my abilities and skills can be fully utilized.

SKILLS/ QUALIFICATIONS:

• Strong service skills resulting in Excellent Customer Service.

• Experience is Sales and meeting monthly targets

• Excellent personal motivation with a proven ability to build and work collaboratively in a

strong team concept environment, and independently.

• Excellent computer skills - Microsoft Office, Word, Excel and Outlook.

• Focused, versatile, dependable, multi-task oriented, flexible, positive, able to adapt

effectively to challenging and emergency situations.

• Well-developed skills in prioritizing, organization, decision making, time management,

and verbal/written communication skills.

• Strong interpersonal skills resulting in exceptional rapport with people.

• Able to deal courteously, professionally, and tactfully with people in a variety of

circumstances.

WORK EXPERIENCE

Worked at IO Solutions as a customer service representative (2023). ( My job duties were to assist the customers regarding the new phones and plan available for them through rogers)

Worked as a security guard in Paragon security.

Worked at Amazon Bolton as a Fulfillment Associate (2023).( My job duties were receiving, stocking, picking and I was also cross trained in shipping)

Worked at Tim Hortons Brampton (2022). ( My Job duties in Tim hortons were doing drive through orders, taking front orders)

Worked at Walmart as a Sales Floor Associate (2022). ( My job duties at walmart were to assist the customers and keep the department assigned to me organized)

Worked at Value Mobile as Sales Representative. (2021). ( My job duties were to assist the customer and give them the best plans and offer the new devices to the customers)

EDUCATION:

Diploma in yorkville university, toronto

LANGUAGE: English, Punjabi and Hindi

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