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Customer Service A Team

Location:
Etobicoke, ON, Canada
Posted:
February 24, 2024

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Resume:

Sabrina McIntyre

ad3vxb@r.postjobfree.com

Toronto, ON L4t 3r2

ad3vxb@r.postjobfree.com

+1-647-***-****

Qualified Worker with attentive and goal-oriented qualities. With 3 years of production experience, and 5 plus years of sales experience as well as 8 plus years of childcare. I'm able to work and converse efficiently with all levels of colleagues, clients and other external contacts. I have a very warm and out- going personality with the ability to assist customers and colleagues in a professional manner. Other key proficiencies include:

• A high level of attention to details, I also have great organizational skills

• Exceptional customer service skills and professional phone manners

• Excellent verbal and written communication skills, also proficient in the English language

• Ability to work well under pressure and complete task in a timely manner

• In-depth knowledge of modern cleaning equipment’s and chemicals

• Ability to move merchandise to the appropriate places, displaying items in an appealing fashion while’s maintaining store cleanliness

Willing to relocate: Anywhere

Personal Details

Highest Level of Education: Secondary School

Total years of experience: 4

Work Experience

Food Service Worker

Compass Group - Mississauga, ON

September 2023 to Present

• Fulfilling the regulated menu provided by the company and the district school board

• Prep, cook fresh and frozen ingredients such as fries, chicken and beef burgers, pulled pork, mashed potatoes, pizzas, fruits and gravy

• Serve food to students and teachers attending the cafeteria

• Wash dishes by hands and the dishwasher following the proper sanitation procedures. Returned dishes to its rightful location after washing

• Clean/wipe down surfaces as well as label and organize items in the refrigerator and freezer Retail Sales Associate

Hudson's Bay Company - Toronto, ON

May 2023 to July 2023

• Conducted daily sales using the cash register

• Merchandised new arrivals such as shoes, men, women and children clothing, bedding, travel luggages, cooking supplies, children toys and bedsheets and other products throughout the store

• Looked up products online to compare prices to make sure customers get the best deal

• Printed signs and price tags to be displayed throughout the store using Microsoft Word and a printer. Also applied priced stickers to clothing and items

• Greeted customers entering the store, informed them on discounts, promotions and new arrivals

• Answered the phone, directed customers to the appropriate line based on their needs

• Opened the store by logging into the main computer system, following the provided guide which will allow transactions to be recorded through out the day from all registers. Also made sure all lights are on, doors are opened on time and music

• Open all registers by signing into the registers, following the prompts and providing the float which will allow sales transactions through out the day

• Closed the store by making sure all customers have left the store, turning off all lights, unplugged speakers. Logged into the main computer system, followed the instructions, took pictures of the screen showing the closing sales for the work group chat and logged out with main door security Sales Representative

SVP Sports - Brampton, ON

January 2022 to March 2023

• Communicated with customers in a friendly manner whilst being on the sales floor, at the register or at the door. I assisted them with their shopping needs, answered any questions, allowing an enjoyable shopping experience

• Operated the cash register, using the POS. I scanned items in a professional and timely matter whiles working in a fast pace environment, paying great attention to details

• Organized and merchandise products such as clothing, reusable water bottles, stuffed toys, baseball hats soccer socks throughout the store whiles I maintained store cleanliness

• Opened cash registers before the store opened and other employees started their shift by counting the float of all cash registers. Allowing the registers to be opened to transactions

• Closed registers after store closure by counting the cash in all registers, adding up all of the terminal transactions, adding or subtracting all gift certificates, pin pointing and addressing any shortage in the counts and setting the float for the next day, whilst I documented all of the sales transactions and bagged up all of the money from the registers for the bank.

• Printed various price tags to be displayed throughout the store, informing customers of new pricing and deals

• Made labels using Microsoft Word, All in one printer scanner, and Adhesive paper sheets for boxes containing Puma, Vans and sports teams hats and toques, Kappa men and women clothing and accessories, Nike men and women clothing and accessories, reusable water bottles and any other items I stored and organized in the back storage room. Doing this allowed easy access to merchandises, which would then be distributed to the sales floor

• Operated the Blue Giant Zero Industrial Truck : J1 Joey in a safe and responsible way in the back storage room to retrieve stocked items such as hockey jerseys, Fila, Puma, Nike, kapa and other clothing located on high shelves or racks. Used it to restock or retrieve 1 gallon water bottles and bag packs displayed on high shelves on the sales floor, in some cases during store hours, I made sure to look around before I operated it, moving at a slow pace. During inventory count I used it to count clothing and accessories displayed on higher displays

• Operated a Genie JLG ManLift Aerial Lift Platform Electric Hydraulic Small Scissor Lift to get to the higher storage areas

Seasonal Kitchen Staff

BLAZING KITCHEN - Toronto, ON

June 2021 to October 2022

• Prepped romaine lettuce by cutting it and soaking it in water, drying it with a lettuce drying bucket, placed dry lettuce in a basket to be brought to another work station where it’s either stored or used to make Caesar salads for catered events

• Prepped fruits by cutting cantaloup, Honey dew, pineapples, Mangoes, grapes, strawberries to be used for packaged fruit bowls

• Completed daily orders in a timely manner for the caterers to pick up for their events taking place within the Grater Toronto Area

• Responsible for making the main sauces and dips for my work station, and for the other work stations such as Caesar dressing, green goddess dressing, hummus, Italian dressing and many more.

• Maintained a clean working environment by washing my hands regularly, wearing gloves, cleaning counters, and emptied garbage bins

Package Handler

Private Company - Mississauga, ON

February 2020 to June 2022

• Package surgical mask for customer customers in assorted colours such as pink, blue and black during and post Covid

• Assisted with machine maintenance when it stopped working due to the stings getting lose or mask getting stuck in the machine

• After the masked are made, I had to package them into clear bags then glue it shut. After that it’s ready to be packaged into the correct box indicating the colour inside.

• Retrieved finished products to be boxed, taped and labelled. Sorted them based on orders and placed them for pickup/delivery.

• Follow all protocols and safety guidelines buy wearing ear plugs and PPE Warehouse Associate

Amazon - Toronto, ON

November 2019 to February 2022

• Picked packages off the “belt” to be sorted into the right aisle and bags.

• Organized and scanned bags with packages to be placed on their assigned carts.

• Responsible for bringing carts out for the drivers, I assisted any drivers who needed help with their handheld scanners or phone.

• Scanned packages to acquire the proper sticker to be placed on packages. I also maintained distancing, followed all PPE guidelines.

Full-Time Nanny

Childcare - Mississauga, ON

April 2019 to May 2021

Provided care

• Assisted an (8) year old boy with online class assignments and homework

• Made meals; breakfast, lunch and after school snacks

• Conducted physical activities like soccer in the park, scooter riding and nature walks

• Washed all of his clothing

• Got his towel and cloth ready for his shower

• Made dinner as well as prepped his dinner

• Supervise and be responsible for child with the absence of the parents

• Got him ready for bed - making sure he followed his nightly routines Production/ Sales associate

The Salvation Army - Toronto, ON

October 2018 to February 2019

• Organized clothing based on its condition, priced items based on the quality/ value.

• Distributed items onto the sales floor.

• Communicated with customers in a open and friendly manner. Completed transactions as a cashier.

• Light cleaning - sweeping, mopping and vacuuming areas of the store Residential House Cleaner

Air BnB Clean - Mississauga, ON

February 2014 to June 2016

• Cleaned an air bnb space, consisted a open concept room with a small kitchen and bathroom plus the hallway leading to the unit and the laundry room.

• Cleaned the bathroom which included the bathtub, toilets, floors, sink and mirror.

• Washed all linen sheets, pillow cases and towels. Made the bed and have it photo ready for new guests. Cleaned the kitchen, emptied all garbage left behind in the fridge.

• Maintained trust and punctuality. Made sure the space was immaculate and welcoming at all times. Production Worker

Longo's - Toronto, ON

November 2014 to March 2016

• Worked on the production.

• Completed task in a timely manner to complete the deadlines. Made sausage from scratch, package sausage as well as weighted and labeled sausages.

• Sanitized fruits and vegetables with the right amount of chemicals.

• Chopped and cut fruits and vegetables, weighed and labeled fruits from the belt.

• Cleaned work stations, sweeped, pushed carts containing food.

• Organized and labeled food for the cold fridges. Maintained a friendly yet professional relationship with colleagues.

Cleaner

The Peoples Church - Toronto, ON

April 2011 to November 2014

• Cleaned the female restrooms. Made sure the toilets were clean, sanitized the counters as well as the mirrors. Emptied garbage bins in the bathroom and around the facility.

• Set up rooms for meetings, presentations and other events taking place in the church. Was also responsible for folding tables and chairs to be returned back to storage. Education

Secondary School in ssw

Ascension of Our Lord Catholic Secondary school - Mississauga, ON September 2008 to February 2011

Skills

• Residential Cleaning (5 years)

• Communication Skills

• Organizational Skills

• English

• Time Management

• Serving Experience (2 years)

• Computer skills

• Filing (1 year)

• Senior Care

• Food Service

• Commercial Cleaning (4 years)

• POS (2 years)

• Sales (4 years)

• Merchandising

• Retail Sales (3 years)

• Childcare (10+ years)

• Food Handling (3 years)

• Warehouse experience (3 years)

Languages

• English - Fluent



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