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Account Manager Project

Location:
Rancho Santa Margarita, CA
Salary:
250,000
Posted:
February 24, 2024

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Resume:

Diane P. Farley Rancho Santa Margarita, CA 818-***-****

ad3vw4@r.postjobfree.com

Management Professional Linkedin.com/in/diane-farley-b4161b93 Versatile and innovative executive skilled at engaging and navigating the “big picture” while focusing on critical details. Self-starter with an egalitarian leadership style with the ability to be a Global Account Manager, Sales Operation Manager or Operational expert. Reputation as an exceptional written and verbal communicator capable of influencing cross-functional teams in the execution and delivery of mission-critical programs. Skilled post-acquisition integration project manager. Global supply chain experience in North America, Mexico, Israel, Taiwan, Vietnam, Japan and China.

• Global Operations experience • Negotiations / Contracts • Budget Preparation / Balance

• Global Sales experience • C-Suite Presentations • Strong affinity for problem solving Skills and Proficiencies

Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Expandable, Oracle, Agile, Aegis Proficiencies: Key Account Management, Vertical Product Markets (Industrial, Semi-cap, Medical, Aero-Mil), Project Management, Inventory Management, Client and Supplier Relationship Management. Professional Experience

General Manager, Arrow Electronics, San Diego, CA 2023 - present Manage branch staff of 8 sales professionals and 20 indirect reports. Responsible for $250m annual revenue. Focus on sales growth and customer expansion through design win growth as well as development of key customer and suppliers partnerships.

Multiple Leadership Roles, Spartronics LLC 2017 – 2023 Director of Program Management, Industrial (2022 – 2023) Manage staff of 10 Program Management professionals across three sites to retain and organically grow current customers as well as onboard new business.

Global Account Director and Site Director and Global Account Director, Tecate Mexico (2020 – 2022) Manage Spartronics largest customer account during major growth in revenue of 250%. Direct global team in multiple sites for product transfers and NPI during period of tumultuous change. Start-up site after acquisition in role of Plant Manager converting from work center orientation to full P&L responsibility for this 100k sq ft facility leading a team of approximately 250 employees.

• GM: Shift reduction from 3 to 1, positive EBITDA achievement with reduced revenue, upgrade staff and building to support growth.

• GAD: Direct responsibility for one $500M account in four factories as well as all legacy accounts in Tecate site. General Manager, Irvine Facility (2020 – 2021)

Oversee the tactical actions for site sunsetting and closure. Direct cross-functional team of Managers in Operations, Human Resources, Engineering, Quality, Finance, and Sales. Mitigate risks associated with client disengagement and transfer, supplier contract closures, and employee-related risks.

• Affected 3% revenue increase. 46% Gross Profit increase, 97% on-time delivery, and DPPM improvement from 11,000 to 496 within one year.

Director of Program Management, Irvine and San Jose Facilities 2019 – 2020 Manage staff of 14 Program Managers overseeing $60M revenue performance goal. Facilitated cross-functional team to standardize templates across critical accounts and implemented a quarterly business review cycle. Key Account Manager, San Jose Facility 2017 – 2019 Initiated and negotiated MSAs, amendments, and SOWs for Direct Order Fulfillment and Reverse Logistics. Implemented additional business services including, Failure Analysis, Direct Order Fulfillment, and Reverse Logistics for the top three clients. Negotiated multiple disengagements and resolved issues with inventory, customer equipment, and invoicing/payments.

• Avoided revenue loss (estimated annual $17M/77% factory revenue) through strengthening relationships to retain at-risk large clients.

Senior Program Manager, Benchmark Electronics, Moorpark, CA 2017 Managed multiple Aerospace and Defense accounts with estimated annual revenue up to $20M, including quoting, materials/supplier management, quarterly business reviews, purchase price variance, profit & loss oversight/control, change control, risk management, project tracking, and communication. Led post-acquisition transfer team for seven new accounts with annual revenue of ~$9M. Facilitated end-to-end integration process, including contract review, risk assessment, and multi-team communications.

Senior Program Manager, NEOTech, Valencia, CA 2015 – 2017 Oversaw multiple Aerospace and Defense, and commercial customers. Run quarterly business reviews, purchase price variance reviews, profit & loss management/control, change control, and risk evaluation and mitigation planning. Implemented time studies and FlexFlow software for managed accounts.

• Established Operations/Engineering team to recover commercial fiber optic integration project, which was five months behind schedule. Recovery achieved in three months. Est annual revenue $12M.

• Tracked to an estimated $2M annual revenue as team leader to launch Direct Fulfillment and Reverse Logistics shipments within a three-month timeframe.

Additional Experience

New Product Introduction & OPS Manager, MRV Communications Manufacturing Manager, ECI Telecom/Telematics International Manufacturing Manager, Datametrics Corporation

Materials and Distribution Manager, DataProducts Corporation Education

B.S. Business Administration

University of Redlands, Redlands, CA



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