Mark A. Rivera

Orlando, Florida *****

843-***-****

ad3vvt@r.postjobfree.com

EXECUTIVE PROFILE:

Recently retired Safety and Security professional with over two decades of distinguished federal law enforcement and program management expertise, dedicated to creating and implementing cutting-edge security measures that safeguard lives and assets. Highly skilled Correctional Programs Officer with a track record of effectively managing inmate housing units, formulating policies, and evaluating program efficacy. Proficient in advanced security concepts, lock-down procedures, computerized access systems, and key control.

KEY COMPETENCIES:

Cost Center Management * Interpersonal Communications Expert

Financial Oversight * Loss Prevention Strategies

CPR/AED Certification * Disturbance Control Team Leadership

Firearm Proficiency * Narcotics Identification

Dispute Resolution * Electronic Search Devices

OSHA Safety and Sanitation * FEMA National Response Plan

Internal Investigation * Microsoft Office Suite

WORK EXPERIENCE:

2000-2024 (Retired)

Department of Justice, Federal Bureau of Prisons, various positions, multiple US locations

2014-2024 Correctional Programs Officer, (Unit Manager), Federal Correctional Institute, Ray Brook, NY

•Managed the operation and security of two to four housing units housing 240 -750 inmates, designing and implementing individualized correctional programs to meet inmate needs.

•Conducted innovative and complex programming with meticulous supervision and evaluation.

•Ensured institutional security through custody and inmate supervision, emergency response, searches, and restraint usage.

•Maintained inventory and accountability of assigned tools and coordinated repairs for security devices.

•Conducted daily rounds of units and institutional areas to ensure proper maintenance of areas, and created work orders for repairs needed in housing units to prevent unsafe environments being created.

•Reduced incidents and behavioral problems through proactive inmate interactions, employing strong communication, confrontation avoidance and crisis management skills.

•Addressed inmate concerns and coordinated receiving responses to issues regarding other departments.

•Ensured documentation and/or verbal communication regarding security concerns or events were passed to Lieutenants, officers and other appropriate staff via email and/or documentation in appropriate logs and programs.

•Oversaw Operational Reviews for Correctional Programs, ensuring adherence to procedures and developing corrective action plans.

•As Institutional Duty Officer I assisted with the removal of any problematic visitors from institutional grounds with minimal disruption to institutional operations.

•Fostered collaboration with Regional and National Agency directors, law enforcement, emergency services, and the Community Relations Board.

•Managed cost centers, creating budgets, presenting at Budget Committee meetings, and implementing loss prevention strategies.

•Provided technical and administrative guidance to subordinates, resulting in reduced staff grievance filings.

•Demonstrated excellent writing skills in incident reports, administrative remedies, and congressional responses.

2005-2014 Supervisory Correctional Systems Specialist, Legal Instruments Examiner, Correctional Systems Officer, Hispanic Programs Manager (Affirmative Action Program), Cost Containment Committee Member, Federal Correctional Institute, Bennettsville, SC

•Served as the institution's expert on law and procedures related to habeas corpus and inmate extradition.

•Oversaw the Inmate Records Office, Mail Room, and Receiving and Discharging functions, ensuring legal and proper custody of inmates.

•Developed, implemented, and evaluated operational, security, safety, and sanitation procedures.

•Provided comprehensive training to staff on emergency procedures and correctional systems operations.

Mark Rivera – Page Two

ad3vvt@r.postjobfree.com / 843-***-****

2002-2005 Hispanic Programs Manager (Affirmative Action Program), Legal Instruments Examiner Correctional Officer, Metropolitan Detention Center, Brooklyn, NY

•Managed the Hispanic Programs in multiple institutions, organizing training, fundraising, and recruitment initiatives.

•Administered a successful Affirmative Action program, earning the Regional Director's Special Recognition Award.

EDUCATION:

John Jay High School

Received Academic Diploma.

Federal Law Enforcement Training Academy (FLETC), Glynco, Georgia

Correctional Training Program – Phase I and Phase II (200 hours)

Department of Justice, Bureau of Prisons Training Courses

Correctional Programs Management (644 hours)

Principals of Leadership; Phase I & II, Leadership Development, Instructor: Mentoring Program

Human Resource Training, Hiring Reform, Affirmative Action Employment Program, Discrimination and the EEO Process, Employee Performance Standards and Evaluation, Time and Attendance, Veteran Employment Training for Federal Hiring Managers, Domestic Violence, Sexual Assault, and Stalking in the Workplace

Financial Management

Environment Management System Awareness, Sustainable Procedures,

Information Systems Awareness, Continuity of Operations, Procedure Integrity

Counteracting Extremism, Alternate Dispute Resolution, DNA Collection Team Training, Incident Command Center, Incident Command Systems for Law Enforcement, FEMA National Response Plan training,

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