Executive Profile

• An accomplished professional offering 2 decades of extensive experience in implementing Strategic HR initiatives and delivering bottom-line results across diverse industries.

• Currently spearheading HR Operations for Pan India business of TMC as well as BPO at BCD Travel, Mumbai, with a team of 8 to advance strategic talent objectives and enhance workforce effectiveness.

• HR Business Specialist with proven success in corporate restructuring, Culture Building, process standardization, & capitalize on organizational growth opportunities.

• Sharp business acumen in devising & implementing roadmaps & strengthening the operational dashboard.

• Instituted best HR practices on recruitment techniques, retention, cost-effective training & development, competency mapping; consistently ensured that HR policies & procedures are developed as per standards. Established HR metrics to measure the effectiveness HR initiatives eg Retention, feedback, Surveys, Hiring Lead time, PA effectiveness, DE&I, Cost per hire, Absenteeism rate etc.

• Proven success in establishing organization-wide L&D programs & talent management,

• Employee Relation activities, prioritizing the enhancement of workforce competence.

• Attained success in guiding and developing teams for exceptional performance, emphasizing a collaborative management approach.

• Proficient in leveraging HR Information Systems, Performance Management Software, and other HR technology tools to streamline processes and enhance workforce efficiency.

• Application of Employment Laws. Look at Industry best practices and workforce development. Unions & Labour Laws.

• Orchestrated a 20% increase in employee engagement through the successful development and execution of organization-wide programs at BCD Travel, Mumbai.

• A prolific leader with strong interpersonal, organizational and problem-solving skills; possess strong business acumen and the capacity to convert visuals into reality. Education & Certification

• 1999: MBA in HR from Bharati Vidyapeeth Institute of Management Studies and Research, Maharashtra

• 1997: B.Sc. in chemistry from ICL College, Maharashtra

• Certified Coach on DISC Profiling from Thomas Profiling

• TTT on Behavioural Interviewing Technique Lominger Competency Technical Skills

• PeopleSoft HRIS (Oracle)

• SAP SuccessFactors

Career Timeline

Key Impact Areas:

Soft Skills

DISHA SHARMA

HR Leader-People & Culture

ad3vvj@r.postjobfree.com +91-916******* www.linkedin.com/in/dishasharma2020 Implement strategic HR initiatives to enhance business performance, drawing on nearly 2 decades of industry experience. Excel in talent acquisition, talent management, L&D programs, policies & procedures, stakeholder management, change management and People Management, with a focus on workforce competence and engagement. Worked in Chemical & Engineering Mfg. industry. Preferred Location: Mumbai HR Information

Systems

Performance

Management

Software

Recruitment and

Applicant Tracking

Systems : SF

Learning

Management

Systems

Data Analytics and

Reporting Tools

Talent

Management

Compensation and

Benefits

Management Tools

Succession

Planning

Software

HR Metrics and

Analytics Tools

Employee

Engagement

Platforms

Organizational

Development

Diversity, Equality

and Inclusion

Workforce &

Union

Management

Leadership &

Team Management

• Software

Britt Worldwide Glenmark

Pharmaceuticals

Ltd.

Huntsman

International India

Pvt. Ltd.

Eureka Forbes Ltd. Parker Hannifin

India Pvt. Ltd.

Ampersand Group BCD Travel

1999-

2001

2001-

2004

2004-

2005

2005-

2010

2010-

2019

2020-

2021

Since

2021

Professional Experience

Since Feb’21, BCD Travel, Mumbai as Director HR (People & Culture) Sector : Corporate Travel

Key Result Areas:

• Spearheading all the vital responsibilities of HR Leadership; steering efforts towards manpower planning & management in line with the requirements of the organization.

• Monitoring HR Operations for All India Business TMC as well as BPO, strategically collaborating and organizing workforce management.

• Closed more than 800 positions in the last year 2023 based on revised TA Strategies.

• Framing a seamless leadership program to identify the grey areas of the organization and advice corrective measures & improvement plan to the Business leaders . Developing strategies to identify talent; establish and conduct equitable and inclusive recruitment and hiring processes for all employees.

• Manage and drive processes eg: general organizational onboarding and orientation for new employees; implementing developmental efforts through a structured process and creating compensation strategies & revisions.

• Worked on rewards & recognition, with a focus on employee retention (98%) and engagement creating an environment of cheer.

• Supporting Talent Pool Management process including demonstrated effectiveness, appraisal, manpower planning, and employee development.

• Orchestrating a 20% increase in employee engagement through the successful development and execution of organization-wide engagement programs at BCD Travel, Mumbai that are in sync with the business priorities.

• Part of the Diversity, Equity and Inclusion (DEI) initiatives. Jul’20-Jan’21, Ampersand Group, Mumbai as Associate Vice President Human Resources Sector: Education

Highlights:

• Led HR Operations for ECS business, including manpower mapping and compensation & benefits strategy.

• Supported business units with induction, L&D setup, and policy formulation.

• Implemented talent acquisition strategies that led to a reduction in time-to-fill for critical positions.

• Executed induction & L& D set up for all the hires in corporate & centres; supported the NSQF K12 business as well as the Non NSQF business. Jul’10-Dec’19, Parker Hannifin India Pvt. Ltd., Mumbai as Location HR Head & Country Talent Manager Sector :Engineering Manufacturing

Highlights:

• Conducted Talent workshops for GMs, Regional Platform Leaders, and Regional VPs and discussed potential successors for leadership positions (GM & President level jobs). I also assisted HR Vice President APG with the Talent Presentations. Worked out the 9 BOX Tool

(Potent vs. Performance) for in-country talent management with line managers and other stakeholders.

• Successfully worked and implemented the New Global Talent Management Process. I was a part of the team that worked for 1 year on this project, this included various pilot projects to test the new initiatives.

• Worked in tandem with the Asia Pacific Group's Talent Management Process to guarantee timely and validated inputs to the Group President, APAC and HR Vice President for the region.

• Acknowledged and valued for creating training plans using the ADDIE Model for gap closure and enhancement programmes. Developed Change Champions (DCC) for the APAC Region with success; executed numerous workshops for Parker employees, including 5 days interventions for ASEAN employees in Malaysia.

• Led the TA for Mumbai location, shopfloor & office staff; several hires critical roles such as the Head of Operations, the Manager of Country Marketing, and around 100 + GET (Graduate Engineer Trainee) Positions

• Played a major part in establishing the Graduate Engineer Trainee Programme for India; in the last eight years, strategic partnerships with various Engineering institutes / universities have contributed more than 100 GETS.

• Placed several GET’s in our Global offices in Texas, New Zealand, HQ Cleveland, Ohio, Chicago, Canada, and Australia.

• Gained over 9.5 years of experience in stakeholder management by managing multifaceted teams & leaders from various product groups at Parker; monitored all facets of HR for over 450 people, talent management for 500 employees in India, and over 1200 employees in APAC.

• Introduced the Parker Career System (PCS) to the Mumbai location and worked out the PCS Grading for all India employees.

• Initiated & headed few other initiatives:

o Created Focus Groups and active participation and Action Plans through HPTs, Supported APG for GEES for many years as one point of contact from APG,

o Member of the Cross-Region Job Posting Project. Assisting the TA as well as the RETENTION STRATEGIES. o Participated in the 5-day workshop at Cleveland, Ohio, & attended meetings few times o Part of the Safety Council for the Location & worked on BCP with the EHS team. Oct’05-Jul’10, Huntsman International India Pvt. Ltd., Mumbai as Assistant Manager Sector : Chemical Manufacturing

Highlights:

• Directed HR operations, organizational development, and payroll management, with an emphasis on fostering culture and succession planning.

• Devised individual learning plans, produced training materials for in-house courses with significant cost savings.

• Successfully delivered many workshops on Talent Management. Stakeholder management.

• Salary Benchmarking exercises for equitable comp & ben.

• Introduced a new Performance Management Program with SMART Goals. Arranged various workshops explaining the process.

• Revised and prepared many policies eg: Leave policy (Local, Domestic & International, working hours, Dress code. Revamped Leave encashment policy, Organizing Employee Engagements & OD Programmes like Suggestion Schemes, Quality Circles, TQM, Vision, Mission and Values Statements, Fun @ Work, Outbound Activities, Corporate Tie-ups & Facilities

• Steering employee motivation, personnel/family counselling thereby instituting measure for reducing absenteeism and employee turnover

• Ensuring prompt resolution of employee grievances & maintaining cordial employee relations Previous Experience

Mar’ 04- Sep’05 Eureka Forbes Ltd., Mumbai as Executive HR (Sector : FMCG) Jun’ 01- Feb’04 Glenmark Pharmaceuticals Ltd., Mahape Navi Mumbai as HR Officer (Sector : Pharmaceuticals) Jun’99- Jun’01 Britt Worldwide, Vashi Navi Mumbai as HR Executive (Sector : Networking) Key Highlights / Achievements

• (TTT) Trained with WW Consulting on Developing Change Champions (DCC); merit of being Regional (APAC)/ Global Champion for DCC

• GET Program Champion for Recruitment & Retention and Program Management, Trainings & Coaching. Creating a 1 year plan for the GETs and mentoring them throughout their first year with Parker.

• Successfully trained as a Train the Trainer of High-Performance Teams, HPT

• Rolled out HPT Training internally for all India Locations & India Champion for HPT

• Front Line Leader Certified Trainer for India; successfully completed the 5-day course attended in Malaysia & trained over 400 employees

(Shopfloor as well as office Staff) on the 7 modules.

• Leadership Development Centre Coach to many employees @ Parker India

• Part of the selection panel of a prestigious 1-year training program called as the “Global Development Program” for Asia Pacific Group

• Participated in TCC Taking Charge of Change Program; learned many tools like Change Loop, Low Hanging Fruit Model

• MSG Division Restructuring using Kaizen method.

• Successfully rolled out SAP SuccessFactors (5 Modules), RCM, ONB, Comp & Ben, Talent Management & L&D.

• Participated in many key Strategic Presentations with Asia Pacific Group President, Regional HR VP, COO & CMD of the Company at HQ in Ohio, Cleveland.

• Participated in many conferences to keep updated of latest trends etc.. eg: People Matters L & D Conference Personal Details

Date of Birth: 3rd November 1976

Languages Known: English, Hindi, Marathi, Bengali & Punjabi Address: Riverscape, C wing, Flat No.1602, Casa Rio, Palava City, Kalyan Shil Road, Dombivali East, Thane – 421204

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