Leila Paquiot

ad3vsk@r.postjobfree.com

ad3vsk@r.postjobfree.com

727-***-****

TECHNICAL & PROFESSIONAL SKILLS

Experience in Retail, banking, hospitality, administration

Tech Savvy

Consumer Expert

Reliable

Trustworthy

EDUCATION & TRAINING

Florida International University

Business Administration

Certificate in Banking

Graduated: Fall 2017

Miami Dade College

Associate of Arts in Economics

Graduated: Fall 2014

PROFESSIONAL EXPERIENCE

Citi Trends

Assistant manager- Crew support manager

Operating the store

Managing the store

Receiving shipmentS at the store

Burlington

Seasonal Cashier Associate 11/2022-07/2023

Customer service

Department store

Tech expert

Money management

Team building expert

Boutique 52 LLC

Business owner 09/2020-03/2022

Consumer expert

E commerce store

Retail

Women, kids, men's clothing and accessories

Seminole Hard Rock Hotel & Casino

Corporate Customer Care Representative 04/2019-09/2019

Assist guests/players over the phone with any questions or concerns about their accounts

Creating accounts, booking/cancelling and modifying reservations.

Cross selling.

Educate guests about the brand.

Logistics: LMS & CMP trained.

Provide outstanding customer service to our guests/players.

Currency Exchange International

Specialist 04/2017- 08/2018

Daily balancing of US cash in the company safe.

Preparing courier US dollar packages.

Verify US cash receiving from Banks.

Adjust US inventory accordingly.

Verify courier re-deposits.

Verify incoming foreign currencies.

Consolidating foreign currencies to sell to wholesale traders or to replenish inventory.

Ensuring accurate outgoing shipment.

Daily inventory balancing of all foreign currencies and traveler checks.

Maintain accurate counts of all foreign banknotes in inventory.

Contracting all obsolete banknotes.

Foreign currency exchange company.

JP Morgan Chase Bank

Bank Teller 09/2014-12/2016

Providing outstanding customer service.

Referring products to customers.

Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; selling cashier's checks, money orders; answering questions in person or on telephone.

Saks Fifth Avenue off 5th 08/2014-12/2015

Customer service representative and Cashier

Provide advice to clients regarding products or services.

Ringing up customers, accepted payments through cash, checks and credit card.

Answered customers’ queries and concerns by providing excellent customer service

Closing multiple cash draws and opening credit cards.

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