SKILLS QUALIFICATIONS:

Dynamic Operations Manager able to leverage over 21 years of progressive warehouse work experience.

Competencies and Transferrable Skills Include:

Execution and management of outbound and inbound operations, including 8 supervisors, and 150+ associates

Ability to partner with other functional areas to develop and implement growth strategies

Keen focus on safety, cleanliness, quality and performance metrics for each shift resulting in high output

Skilled in organized, administrative support – including proficiencies in Microsoft Word, Excel and Outlook

Operation of Forklift / Pallet-jack/ Cherry Picker/ Standups / Sit-downs/ Working on Loading Docks / General Warehouse

Ability to work in temperatures and humidity variations (Dry, Cooler, Freezer) based on work environment

Skilled in sanitation requirements based on AIB (American Institute of Baking) and SQF (Safe Quality Foods).

Strong Communication and Leadership skills, including Union and Associate Relations

WORK EXPERIENCE

PBV Pepsi Bottling Ventures, LLC

Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages.

Warehouse Manager November 2022 – Present

PBV Pepsi Bottling Venture (Garner, NC)

Responsible for full budget and P&L responsibilities

Performs inventory control (full and raw goods)

Manages the complexity of warehouse operations using Vertique and ASRS (Automated Storage and Retrieval system)

Responsible for Multi-Site Loading Management

Performs a full range of managerial duties for employees supervised including coaching/counseling, hiring, terminating, and employee development

Overseas all operations in the production/automation warehouse including, but not limited to, Sales loading, Transport loading, all inventories, Facility Safety, and security across all shifts.

Americold Logistics, LLC

Americold Offers the most comprehensive temperature-controlled storage and distribution network available.

Operations Manager August 2021 – November 2022

AMERICOLD LOGISTICS (Sanford, NC)

Ensure budgeted revenues, expenses, and targets are met

Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems

Work with General Manager to develop annual facility budgets

Model best safety practices in the industry to ensure a safe and compliant workplace; Identify any safety concerns as well as cost saving opportunities

Build positive relationships with customers

Submit various required and defined reports on a timely basis

Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory

Ensure compliance with employment laws, all company policies, as well as all Federal, State and Local OSHA regulations

SYSCO CORPORATION

Global food distribution company. Corporate offices in Houston, TX with over 100 Operating Companies in the United States

Outbound Warehouse Manager July 2016 – August 2021

SYSCO RALEIGH (Selma, NC)

Support FY (fiscal year) initiatives by managing outbound team to increase delivery accuracies resulting in 99.4% increased customer service level, and less than 1% in product shrink and spoilage

Collaborate with operations’ management team in transportation and receiving departments to maximize warehouse efficiencies by increasing pieces per pallet and on-time starts for delivery team

Participate in teambuilding that includes daily coaching on best practices, mentoring and developing associates for their career progression, resulting in a close, team of associates who are engaged in the goal and mission

Perform management functions of staff selection, development, discipline, performance reviews and/or terminations

Recognized as “Haul of Fame” #1 operating company in the Southeast market, and #3 operating company in the United States broadline group of companies for 2017, and 2019 (Safety/ Service/ Cost Per Piece)

Outbound Warehouse Manager 2014 - 2016

SYSCO METRO NEW YORK (Jersey City, NJ)

Manages the daily work and safety of night warehouse team of 125 responsible for order selection, product replenishment and order loading resulting at a union distribution center

Manages labor hours and supplies within budget to ensure that orders sync with transportation schedules

Analyze and implement efficient ideas resulting in cost reductions and fewer problems during the selection process, ultimately resulting in increased communication and team collaboration

Conducts shipping and loading audits daily ensuring all required documentation is accurately completed (including HAACP, food safety and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss.

Promoted to Outbound Warehouse Manager at Sysco Raleigh, LLC (Selma, NC)

Outbound Warehouse Assistant Manager 2012 - 2014

SYSCO METRO NEW YORK (Jersey City, NJ)

Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse.

Maintain positive associate relations (PAR) through regular department and/or pre-shift meetings, continuous interaction and open communication with team

Promoted to Outbound Warehouse Manager at Sysco Metro New York (Jersey City, NJ)

Outbound Warehouse Training Supervisor 2010 - 2012

SYSCO METRO NEW YORK (Jersey City, NJ)

Interpret, train and consistently enforces Company policies and procedures resulting in uniformity and fair treatment to all associates and high associate morale

Coordinate efforts with safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations, and routine safety inspections resulting in 100% compliance in audits, decreased accidents and increased behavior modification

Maintain and safely operate all assigned equipment, including but not limited to pallet jack, SOS unit, and personal protective equipment

Promoted to Outbound Warehouse Assistant Manager at Sysco Metro New York (Jersey City, NJ)

Outbound Warehouse Order Selector 2001 - 2010

SYSCO METRO NEW YORK (Jersey City, NJ)

Responsible for operating an electric pallet-jack or forklift selecting the correct products from warehouse racking, labeling product using label technology, palletizing product to build customer orders and delivering project to the warehouse dock in a safe and efficient manner

Night shift position that requires working in areas with temperature and humidity variations as well as performing pre- and post-trip inspections, and safely operating all mechanical equipment

Follow Sysco Safe preferred work methods at all times, including following sanitation requirements in compliance with AIB (American Institute of Baking)

Frequently lift product that weight up to 100 pounds; frequently reaching up to 72 inches, constantly bending and twisting to while operating equipment, retrieving products from staging areas and shrink-wrapping product

EDUCATION AND TRAINING

High School Diploma J. Ferris HS - Jersey City – 1996

SYSCO Corporation Annual Training

Food Safety

OSHA 30-hour course

HACCP - Hazardous Analysis Critical Control Points

Inclusive Leadership

Global Anti-Trust / Anti-Bribery / Anti-Harassment

DCIP (Distribution Continuos Improvement Process)

Microsoft Office/ SAP/ SWMS/ WMS/ JDA/ Kronos/ ADP/ ICIMS/ I3PL/ PeopleSoft/ Workday/ Power BI/

S4 HANNAH/ Peoplefluent.

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