Customer Service Call Center
Resume:
LaTorria Gamal
Decatur, GA *****
*************@*****.***
I am a supervisor now for a cleaning company that’s takes me from state to state to clean events like concert football golf tennis state fairs and other establishment Willing to relocate to: Maryland City, MD - Washington, DC Authorized to work in the US for any employer
Work Experience
Supervisor
Venuesmart - Kansas City, KS
August 2016 to Present
cleaning all large events like NFL Draft lollapalooza Formula 1 Afro punk Tennis golf Florida State fair Texas state fair And many more . I look over a team of 20 something more. I go from state to state PCA Personal Care Assistant
Concorde healthcare - Newport News, VA
April 2010 to Present
Took care of a husband and wife team for 51/2 Years I made sue meds was giving at the same time they ate at the same time I was responsible for some bills getting paid made sure the house stay clean and all Doctors visits I still work with the company but they don’t have any hours at this time . OFFICE CLERK
INTERSTATE WAREHOUSE - Newport News, VA
August 2000 to December 2002
CUSTOMER SERVICE REP,SIGN IN AND OUT DRIVERS,SHIPPING,RECEIVING DATA ENTRY,FILING PAPPER WORK.CHECK ACCURACY OF ITEMS AGAINST INVOICES.
ASSISTANT MANAGER RETAIL
SURE-TEL PHONE COMPANY - Detroit, MI
February 1995 to May 2000
PHONE SALES,ORDERING NEW LINES,TRANSFERS,PROMOTIONS CALL CENTER CUSTOMER SERVICE FOR BILLS AND COLLECTIONS
CUSTOMER SERVICE REPRESENTATIVE
DBP OFFICE EQUIPMENT - Farmington, MI
June 1992 to February 1994
CALL CENTER RETAIL SALE OF OFFICE EQUIPMENT APPROXIMATELY 200 SALES CALLS DAILY FAX MACHINES,COPIES,AND UPGRADES ON COMPUTERS AND FAXED OR MAILED PROMOTIONAL INFORMATION
HOME HEALTH AID
Personal Touch Home Health Care - Newport News, VA January 2001
RESPONSIBLENESS FOR CARING FOR ELDERLY DISABLED,MENTALLY ILL,OR INJURED PATIENTS IN A HEALTHCARE SETTING.PERFORMS DIRECT CARE DUTIES INCLUDING BATHING,FEEDING,DRESSING,AND AMBULATING .
Education
CERTIFICATE in ACCOUNTING AND BOOKEEPING
RANDOLPH VOCATIONAL SCHOOL - Detroit, MI
1988 to 1990
GENERAL EQUIVALENCY DEGREE in GENERAL HIGH SCHOOL CURRICULUM COOLEY HIGH SCHOOL - Detroit, MI
1984 to 1987
Skills
• Personal Care
• PCA
• Cna Certified
• CNA
• Home Health
• CSR
• Customer Service
• Call Center
• Customer Care
• Logistics
• Key Holder
• Drilling
• Onsite
• Applied Behavior Analysis
• Senior Care
• Accounting
• Telemarketing
• Accounts Payable
• Merchandising
• Sales
• Accounts Receivable
• QuickBooks
• Clerical experience
Certifications and Licenses
PCA
April 2016
PCA
April 2016
Certified Nursing Assistant (CNA)
Home Health Aide
First Aid Certification
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