Danah Freija

**** * ****** ** *** **** Cell Phone: 813-***-****

Tampa, FL 33607-7253

E-Mail: ad3vq9@r.postjobfree.com

Date of Birth: November 26, 2001

Nationality: American

Status: Single

Personal Summary:

A reliable, trustworthy and conscientious person, who is able to multi-task, handles pressure, work as part of a team, and very organized. I have the ability to explore new territories and push existing limits. I have the ability to influence people, work with a team and/or individually in addition to the ability to communicate with all levels of customers. Possess good communication and interpersonal skills (pleasant, responsible, patient, hard worker, willing to help) and flexible in responsibilities and activities.

Career History:

April 2022- Present Five O’clock Coffee, Tampa, Florida Phone Organizer

Making phone calls to ensure that each customer who uses the Five O’clock Coffee services is satisfied and have no issues.

Record customers complain and organize them into an Excel sheet to discuss with management.

Follow up with management to put a resolution to the customers complains.

Call back the customers and work with them to ensure resolving their issues and complains.

Follow up with customers on the delivery of requested goods.

Schedule meetings with customers to follow on their complains. June 2021 – March 2022 Whitfield Marathon, Bradenton, Florida Gas Station Attendant

Greet customers and provides excellent customer service.

Maintain overall cleanliness of the gas station.

Stock shelves and coolers.

Interact with vendors and customers.

Monitor receiving goods.

Maintain the inventory of products on store shelves.

Operating the cash register and running credit card transactions. February 2021 – May 2021 Treehouse Restaurant, Tampa, Florida Hostess/Food Runner

Greet customers.

Organize the seating chart.

Danah Freija

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Assign customers to a table.

Seat the customers to their assigned table.

Attend to customers and take their orders.

Serve customers their ordered food.

Quickly and accurately delivering orders from the kitchen to customers.

Help Waiters and Waitresses

Maintain a clean environment for restaurant patrons throughout the dining experience. December 2020 - January 2021 Forever 21, Tampa, Florida Seasonal Sales Attendant

Approaching customers and helping them with their needs.

Assisting the management team in maximizing the store sales and profitability.

Operating the till systems, including cashing up.

Describing or demonstrating in detail a product and its benefits to customers.

Assisting customers with their enquiries.

Putting up posters and promotional material for sales etc.

Maintaining the cleanliness of the retail shop at all times.

Replenishing stock on shelves.

Processing payments of various kinds, including cash, cheques and credit cards.

Keeping the store organized & maintaining an uncluttered environment.

Assist in updating and replenishing sales display areas. Education:

July 2020 – July 2023 University of South Florida, Tampa, Florida Bachelor of Arts (BA) in Political Science

September 2017 – June 2020 American School of Doha, Doha, Qatar High School Diploma, IB Global Politics HL (B)

Leadership Experience:

2017 – 2020 Model United Nations (THIMUN), Doha, Qatar Delegate/Chair

Delegate in three different conferences (2017-2019).

Debated topics with ties to human rights, world hunger, and refugees.

Chair person in 2020 THIMUN for the human rights committee. 2017 – 2020 American School of Doha MUN (ASDMUN), Doha, Qatar Chair/Secretary General

Chair of the human rights committee in 2017.

Head chair for GA1 committee (Disarmament and International Security affairs) in 2018.

Secretary General in my schools MUN conferences. Danah Freija

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Helped run the conference in 2019 and 2020.

December 2019 American School of Milan MUN (ASMUN), Milan, Italy Delegate

Selected to travel with school to Milan Italy for a MUN conference.

Participated in the conference as the school delegate in Human Rights Committee. September 2021 – Present USF Arab Student Association, Tampa, Florida Admin

Assist to get more members into the Arab Student Association.

Assist in running events that are coordinated by Arab Student Association. Key Skills, Interests and Competencies:

Public speaking.

Coordinating/Organizing events.

Excellent customer facing skills.

Disciplined, energetic and results orientated.

Having an analytical approach to problem solving.

Can create an environment where colleagues and staff can develop and excel.

High standards of numeracy and literacy.

Assertive and confident.

Self-starter, who can multi-task in a demanding environment.

Very strong verbal and writing communication skills.

Target orientated.

Languages:

Fluent in writing and reading:

English

Arabic.

.

Computer Skills:

Windows/Office;

Internet;

Social Medias Platforms; and

Word, Excel, and PowerPoint.

Reference:

Available upon request.

Contact this candidate