STAYCI

BUCKLER

CUSTOMER SERVICE

REPRESENTATIVE

CONTACT

@ 9.20959

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skits

+ POS Systems

+ Account Management

+ Google Anais

+ Satestorce

+ Payment Processing

+Customer Account Management

+Customer Engagement

+ Customer Needs Assessment

“+ Inbound Call Management

+ Patience andresence

+ Decision-making

+ Aterion to deta

+ Aetivelistering

+ Dataenty proficiency

+ Time management

+ Gostosentedmindset

+ Telephone etiquette

+ Interpersonal sks

+ Market awareness

+ Confictresakition

+ Organizational sls

PROFESSIONAL SUMMARY

Highly motivated worker with experience in a fast-paced retal

environment Proven track record of exceeding sales goals and driving

‘customer satisfaction. Skilled in providing excellent customer service,

upseliing products, and developing relationships with customers.

Dedicated professional with a passion for providing administrative

assistance for sales teams. Skiled in delivering high-quality customer

service, managing customer inquiries and processing orders and retums.

Proven successin streamlining processes to improve efficiency and

‘customer satisfaction levels.

Hardworking, highly motivated professional eager to lend combined

knowledge and skills to enhance business performance. Operates wellin

both individual and team capacities, leveraging seasoned work ethic to

quickly adapt to different processes and drive company objectives.

Resourceful and results-driven with a passion for growth and efficiency

‘to meet company needs and increase service value

EXPERIENCE

March 2022 - Present

Customer Sales Representative

Bayou Bluegrass Catering, Lexington, KY

* Assisted customers in selecting products that best met theirneeds

+ Managed incoming calls ems, and anne request ram customersefficenthy

+ Resolved customer inquies and complains ina timely manner.

March 203 - August 2023

‘Shipping and Receiving Manager

Deal Media/Liv Health, Nicholasville, KY

+ Managed shipping andreceiving rocess for large-scale operations, inching

‘waching shipments veriying accuracy of ecers and coordinating wth carers

+ Organized warehouse inventory according taestabshed quideines, monitored

stock evels and maintained records

+ Resolved lscrepancis between purchase orders and imcces tough ellectve

‘communication ith suppers

EDUCATION West Jessamine High school 2003

September 202

Contact this candidate