JG Jennifer Gonzales

Dayton, TX ***** +1-832-***-****

ad3von@r.postjobfree.com

PROFESSIONAL Encouraging manager and analytical problem-solver with talents for team

SUMMARY building, leading and motivating, as well as excellent customer relations aptitude

and relationship-building skills. Proficient in using independent decision-making

skills and sound judgment to positively impact company success. Dedicated to

applying training, monitoring and morale-building abilities to enhance employee

engagement and boost performance.

SKILLS Team training Kitchen Experience

Bartender Experience Restaurant Management

Recruiting and Interviewing Assistant Manager Experience

Employee Scheduling Guest Services

Management Inventory Control

Food Preparation Communication skills

WORK HISTORY ASSISTANT MANAGER 09/2023 to CURRENT

The Whiskey Barn Bar

Supervise day-to-day operations to meet performance, quality and service

expectations.

Mentor team members to enhance professional development and

accountability in workplace.

Generate repeat business through exceptional customer service and

responded to customer concerns with friendly and knowledgeable service.

FOH MANAGER 07/2018 to 08/2023

Chili's Restaurant

Started with them as a Server/Bartender and worked my way up to

Manager.

Managed day-to-day FOH operations to drive quality, standards, and meet

customer expectations.

Adhered to safe work practices, food safety regulations, and corporate

guidelines.

Maintained positive team environment by encouraging teamwork and

respect in accordance with company mission.

Coordinated with suppliers to establish timely delivery of food and

beverage items.

Inspected stocks to identify shortages, replenish supply and maintain

consistent inventory.

Managed staff schedules and maintained adequate coverage for all shifts.

Motivated staff to perform at peak efficiency and quality.

HEAD SERVER/BARTENDER 09/2012 to 06/2015

Lunas Mexican Restaurant

Trained new staff on restaurant operations and policies to strengthen

performance.

Used communication and problem-solving skills to resolve customer

complaints and promote long-term loyalty.

Supervised server staff and simultaneously served personal section of

tables.

Modeled strategies to wait staff for delivering exceptional and friendly

service to every guest, every time.

CERTIFICATIONS TABC and food handlers

Food handler certificate

Driver's license

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