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ad3vmv@r.postjobfree.com

*** ******* ******, *****, ** 92084

760-***-**** Amanda Merritt

OBJECTIVE

To Lead, Manage, & Direct, both staff and clientele, in a gentle and effective manner throughout their healing journeys of recovery in the areas of, Mental Health, Disordered Eating, Personality Disorders, Addiction, and Dual Diagnosis. With over 20 years’ experience providing leadership, guidance, and skills to a staff, keeping in mind the ultimate goal of achieving the highest quality of care, safety, confidence, cohesive strategies, and coping skills and attain the most positive results for clientele in their re-establishment of Self Worth, Mental Rehabilitation, Sobriety, Social Skills, Re-entry into Society, and Assistance in Entering the Workforce. EXPERIENCE

Operations Manager

Wings Recovery Center

Future Focused Living

Carlsbad, Oceanside, &

Vista CA

September 2019-March 2023

*Responsible for the hiring and firing processes of all Operations staff.

*Created and applied training processes for all Operations staff.

*Complete Disaster Drills, Quarterly, for each of the three shifts, at all 8 locations

(2 Programming Office Locations, 3 Residential Treatment Homes, and 3 PHP/IOP Supportive Living Facility Homes.)

*Complete random drug screenings, monthly, for all Operations Staff.

*Build rapport with clientele, their family members, and all staff; respectively.

*Create and implement weekly staff schedules (25+ staff members).

*In charge of Payroll for all Wings’ Operations staff and all staff of Future Focused Living (35+ staff members).

*Build and maintain rapport with all clinicians and medical staff.

*Liaison between DOO and Clinicians, House Mgrs., CCTs, and clientele.

*Collect monthly rent for all PHP and IOP clients living in our supportive housing.

*Fielding all client complaints and making appropriate changes when necessary.

*Responsible for completing Monthly Risk Assessments at all 8 Locations.

*JHACO Safety Compliance Officer for Wings Recovery and FFL (8 Locations).

*Keep records up to date on all company vehicles’ repairs, services, complaints. Case Manager

Sovereign Health

San Clemente, CA

December 2017 – September 2019

*Liaison between client, family members, and Medical Professionals.

*Schedule weekly check-in sessions and aid with client needs (Intensive Outpatient Services, Outside Medical Specialist Appointments, Medication Issues, Housing Concerns, Job Searches).

*Facilitate Daily Group Sessions: 90-minute groups on Self Esteem, Life Skills, Positive and Negative Coping Skills, Co-dependency, and Relapse Prevention.

*Mediate Bi-Weekly Family Phone Sessions.

*Consistent & detailed documentation of all interactions w/client, family/Thx.

*Compose, update, and clearly define Discharge Planning throughout RTC LOC. SKILLS

Extensive Management & Leadership Experience, Team Building, Detail Oriented, Active Listener, Conflict Resolution, Time Management, Rational Decision Making Under Pressure, Team Morale Building, Computer Literate, Client Database Management, Extensive Background in Mental Health, Eating Disorders, and Addiction Treatment, Extensive JCHAO Compliancy/Knowledge, Energetic, Client Focused Care, Conflict Resolution, Therapeutic Group Facilitator, Experienced Detox Tech CERTIFICATIONS & COURSES

*Current CPR and First Aide Certification (20+yrs) *JCHAO Safety Officer 2020 *RADT1 Certification 2019

*Certified in Mental Health First Aide, August 2017 *State Housing Commissions Compliance Officer 2020

*ECE (Early Childhood Education) Certification and Qualification for the state of California, December 2005

*Live Scan Certification (State & Federal) 2019 Wings Recovery Center, 2015 Sovereign Health, 2007 Desert Sands Unified School District House Manager

Sovereign Health

San Clemente and Palm Desert, CA

September 2014 – December 2017

*Work one on one with clientele diagnosed with one or more of the following:

(ED) eating disorders, (MH) Mental Health Disorders, (SUD) substance use disorders, (DD) Dual Diagnoses.

*Provide and safe and comfortable living environment during clients stay in residential treatment.

*Provide positive guidance, reassurance, and validation on a consistent and reliable basis daily.

*Assist clients in implementation of newly learned basic life skills.

*Daily Documentation of client's progression, digression, concerns, and/or goals to Clinical Staff and Individual Case Manager.

Assistant Director of Client Care

Coachella Valley Rescue Mission

Palm Desert, CA

July 2011 – August 2014

*Assist staff with clientele in promoting individual participation in basic daily living skills and ADL’s.

*Asses, Create, and train staff to execute lesson plans according to client's individual skill level.

*Promote a positive work environment through leading by energetic and compassionate example.

*Detailed, daily documentation of staff and client progress.

*Train staff to facilitate group activities dependent upon individual clients’ physical, emotional, and mental capabilities.

*Report daily to Executive Director regarding activities, behaviors, and/or progression/regression in relation to staff’s reports of clients’ ambition, drive, mood, skills, and participation.

*Assist staff in after care planning for all clientele. Para Educator Special Education

Desert Sands Unified School District

La Quinta, CA

August 2008 – July 2011

*Promote and enhance educational and behavioral concepts as preparation tools for teachers of students with specified learning disabilities.

*Ongoing and detailed progress assessment and documentation for each student with specified learning disabilities.

*Provide support for all phases of elementary education programs.

*Assist with all student IEP evaluations.

*Program implementation and adherence.

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