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Patricia Trujillo

303-***-**** Lakewood CO

Job Function: Customer Service

Highest Education: Some College

Portfolio: http://www.beyond.com/PatriciaTrujillo-CO Resume

Objective

Seeking an opportunity where my skills, knowledge and experience will be utilized as part of the staff and team. Education

Everest College, Thornton, CO

Medical Assistant Diploma

Diploma received April 2010

3.86 / 4.0 GPA. GED2010

Honors and Awards

Deans List Award Recipient Summer 2009

Presidents List Award Recipient Fall 2009

Skills

Typing 45 wpm

Phone skills

Problem solving skills

Dispatching

Scheduling

Excellent customer service

Filing

Employment Experience

Colorado Heating Cooling Corp. June 2014- December 2015 Call taking

Scheduling appointments

Dispatching calls to technicians

Outbound calling ( Confirm appointments keep customers updated ) Filing

Microsoft outlook

Solving customer complaints and issues

Merry Maids, Greenwood Village,Co. July2013- June 2014 Dusting

Cleaning bathrooms

Kitchens

collecting trash

Straightening up rooms

Fixing bed

Vaccuming and Moping

Scheduling

Tracking employee hours

Dispatching locations to housekeepers

Confirming appointments

Payroll

Solving customer issues

Areotek, Denver,CO January 2010-Oct 2012

Packaging

General warehouse duties, heavy lifting, keeping environment clean Quality Assurance and Safety

Buckles and Blow outs for Specialists

SPC Test

Data Entry for QC

Break Relief

Limbo ( Table and Tray)

Stacking pallets

Clear Conveyor Exit Jams

Patricia Trujillo

Allergy, Asthma, & Sinus Center, Lakewood, CO March 2010 -April 2010 Medical Assisting Externship (160 hours completed) Performed injections, skin testing

Roomed patients and took vitals

Filed medical charts

Answered phones and scheduled patients

Labor Systems, Denver, CO November 2008 May 2009

Assembly

General assembly of product

General warehouse duties, heavy lifting, keeping environment clean Shipping

HMS Host, Lakewood, CO August 2007 -March 2009

Supervisor Supervised 30 + employees and ran 4 different Kiosk Provided excellent customer service

Prepped and prepared food

Maintained a clean environment

Resolving customer needs and complaints.

King Soopers, Edgewater, CO May 2003 August 2005

Cashier / Supervisor

Provided excellent customer service

Supervising different department stores

Cash handling and accurate money transactions

10 key data entry

Responsible for open and close of store

Take and resolve customer complaints

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