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Hotel Manager General

Location:
Port Harcourt, Rivers, Nigeria
Posted:
February 24, 2024

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Resume:

AMADI PROMISE CHUKWUMAEZE, MITPN, FCIHTMA, FCIHTM

No. 6 Plot 6 28 Chief Arthur Atugwu Crescent, MCC Uratta Road, Owerri, Imo State Email: ad3vmi@r.postjobfree.com

080********, 080********

PERSONAL DATA:

Date of Birth: 30th September, 1979

Sex: Male

State of Origin: Imo State

Marital Status: Married

L.G.A. of Origin: Ngor-Okpala

Religion: Christianity

Nationality: Nigerian

PROFILE

I am a Hotel Management Expert with deep knowledge in planning marketing campaigns, sales analysis, dispute resolution, safety, budgeting, costing, event planning, regulation and licensing laws, recruiting, training and supervising. An individual who enjoys being with a team as well as coaching. EDUCATION

Imo State University,

Owerri, Imo State

(B.Sc) Hospitality and Tourism Management (In view) Federal University of Technology,

Owerri, Imo State

(B.Tech) Industrial Physics 2006

Ngor-Okpala High School,

UmunekeNgor

West African Senior Secondary Certificate 1999

(WASSCE)

Community Primary School,

UmundocheObike

First School Leaving Certificate Examination 1993

(FSLCE)

PROFESSIONAL MEMBERSHIP AND CERTIFICATE

Institute for Tourism Professionals of Nigeria - 2023

Chartered Institute of Hospitality Tourism and Management of America

- 2023

Chartered Institute of Hospitality Tourism and Management - 2023

National Conference on Hospitality, Tourism, Travels, and Management

(Certificate of Participation) - 2023

Certificate of training in Hospitality Business Development (Online Master Class) - 2022

Hotel Manager’s Conference, Port Harcourt - 2022 Certificate of Training in Hotel Profitable & Growth

Hotel Manager’s Conference - 2021

Certificate of training in Hotel Services & Hotel Standard

Fabulous Computer Training Institute, Iree, Osun State. — Advance Certificate Course in Computer Operation - 2011

Certificate of Completion, Peer Education Training Course under the National Reproductive Health and HIV/AIDS Prevention and Care - 2010 EXPERIENCE

Swiss Spirit International,

Sweet Spirit Mardezok Hotel Ltd

Asaba, Delta State. 2022 - 2023

Operations Manager

Resident Hotel Ltd, Owerri, Imo State

General Manager 2018 –2022

All Seasons Hotel Ltd, Owerri, Imo State

OperationManager 2018– 2019

Immaculate Royal (int’l) Hotels Ltd, Owerri, Imo State Head of Operations 2017 - 2018

Hotel Terminus Complex Ltd, Aba, Abia State

General Manager 2014– 2016

Newcastle Hotels Ltd, Owerri, Imo State

OperationsManager 2012 – 2014

Hotel Ade Super Hotel, Ondo Town, Ondo State

General Manager 2011– 2012

Prince Georges, Port Harcourt Rivers State.

Hotel Manager 2009– 2011

SKILLS

Analytics, Interpersonal, Team Building, Leadership, Financial Management, Communication, Flexibility and Operational Skills. TRAINING

Onity locks user’s training on ht 24 and ht28 hardware key

Updating of hardware the key, reading the hardware lock with a portable programmer, common lock problem, maintenance, security, how to replace HT 28 battery, HT 24 maintenance, battery replacement, general information to every user, test-front desk staff, test Maintenance department, suitable batteries and why e –locking systems etc

Hotel regulation and law in Nigeria: By Bob James Esq)

Effective Marketing skills course

Public Relations for Managers

Managing food and beverage operations in the hospitality industry

Operations and Food cost control

Marketing Strategy and Quality Assurance in the hospitality industry in Nigeria

STAFF TRAINING / BRIEFING ON THE FOLLOWING

Head waiters responsibility

Food cost control, cost concept, Terminologies and methodology control

Stock control flow chart

Quality control and consistency

Portion control and aids to portion control

Kitchen requirement for food premises

Personal hygiene and food sanitation areas

Unit performance criteria for officers, supervisors and marketers

Planning for all activities in all departments of a hotel establishment

Customer interaction cycle

Guest delight/customer satisfaction

Responsibility of a duty manager

Quality of a good service person

Striving to deliver excellent service Professionally

Material control

Teaming for excellence

Building a highly skilled workforce with my wealth of experience

Drawing strategies for excellent service

Deploying a programme of career growth for staff and training/development etc

Flexibility with the ability to work under pressure

Integrity, discipline, sincerity and efficiency

Excellent communication and interactive skill

Preparation of food/food handling

HOBBIES

Reading

Travelling

Socializing

Cooking

REFEREES:

PROF. BERNARD IKEGWUOHA

Commissioner for Education,

Imo State.

080********.

DR. JOHN DANIEL ENEMONA

Registrar,

General Chartered Institute of Hospitality Tourism and Management of America/Mona Institute of Hospitality Tourism, Travels, Management and Research Development of Nigeria

081********

SUNDAY OLUGBENGA

CEO,

Tojum Hospitality .

080********



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