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Customer Service Social Media

Location:
Charlotte, NC
Posted:
February 24, 2024

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Resume:

Jeffery Bradshaw

Charlotte NC • 704-***-**** • ad3vku@r.postjobfree.com

Professional customer service skills, helped companies set up online presence, wrote customer service manuals, hired and trained customer service teams, set up inbound and outbound call centers for different brand types.

HIGHLIGHTS OF QUALIFICATIONS

Exceptional ability to identify and resolve problems in timely manner

Proven ability to build productive teams that deliver exceptional guest service

Unique ability to identify and implement cost saving measures

Noted for my ability to provide great customer service, (Customer really matters.

EXPERIENCE

Brad Group - (2019-Present)

Provide services for companies across USA

Set up effective online social media programs

Help hire, and train key property staff members

Teach effective team skills

Recruit, train and managed both in-coming and outgoing call centers

Provided consulting service for small to medium size health companies

Recruited medical professionals including physicians, nurses, technical and administrative

Train Health Care Administrative personnel

EDUCATION

BS Degree

Certified Customer Service Consultant

Certified Sales and Marketing

Certified Social Media Consultant



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