Data Entry Customer Service

GERALDINE BAKER

** ****** ***** **** · 501-***-****

********@*****.***

Professional Business Administrator with almost 20 years of experience in data entry, office administration, and face-to-face customer service. Proficient in both written and oral communication and clerical support.

EXPERIENCE

2011-2016

PROGRAMMING ELIGIBILITY SPECIALIST, Department of Human Services

Evaluated requests and professional findings in accordance with policies and procedures

Met with clients to determine eligibility for public assistance programs such as childcare assistance

Conducted drop in visits with day cares and reported back findings

Maintained client’s records by gathering information from the applications also speaking to employers to verify information

2012-2016

DATA CONTROL ASSOCIATE, FIS

Processed daily transactions from several banks by keying information from checks, deposit slips, checking accounts, and saving accounts

Balanced bank transactions in each bank’s system

Transmitted balanced bank transactions to the federal government

2006 – 2011

DATA ENTRY CLERK, Pulaski County Courthouse

Recorded and maintained license records for businesses, ministers, voters, and marriages

Assisted customers at help desk with filing out different applications for the county

EDUCATION

MAY 1988

BUSINESS ADMINISTRATION, Philander Smith College

SKILLS

Data Entry

Spoken and Written Communication

Customer Service

Database and Time Management

Attention to Detail

Ten Key

LICENSES

Notary Public

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