Customer Service Health Care

ES

EMILY SEBASTIAN

*****************@*****.*** 513-***-**** Cincinnati, IN 45255

I am a highly motivated individual with a desire to take on new challenges. I have strong work ethic, adaptability and exceptional interpersonal skills. Very much adept at working effectively unsupervised and quickly mastering new skills. I consider myself a hardworking employee with customer service, multitasking and time management abilities. While also being devoted to giving every customer a positive and memorable experience. If given the opportunity I love the thought of working in a professional environment with the values that this company brings to the work force. Supervision and Leadership

Attention to Detail

Decision-Making

Critical Thinking

Customer Service-Focused

Collections Proficiency

Financial Planning Expert

Debt and Credit Management

Excellent Communicator

Excellent Time Management

Client Relations

Sales Expertise

Relationship Building and Management

Financial Services

Friendly

Door Dash Cincinnati, OH

Door Dash

03/2020 - 10/2023

Customer service

Time Managment

Delivery

Driving

Self Employed Web Cincinnati, OH

Sebastians Cleaning

04/2015 - 11/2020

Self managed

Strong customer satisfaction

Detail oriented

Residential/Commerical cleaning services

Financial management

Client relations

Quality control

Shilo Church Cincinnati, OH

Custodial Lead

02/2014 - 04/2015

Opening/closing for church

Doing repairs and cleaning

Setting up for church functions

Fidelity Mortage Cincinnati, OH

Loan Officer

02/2005 - 09/2006

Structured loans

Collected financial documentation

Submitting info to underwriting for loan approval

Closing loans for new loans/refinancing

Weekly team meetings

Required to hit 10-15 solid leads a month

Summary

Skills

Experience

Close at least 5 a month

Fidelity Mortgage Cincinnati, OH

Call Center Representative

01/2003 - 02/2005

Providing loan officers solid leads through cold calling customers for information

Strong customer relations

Collecting solid leads

Required 15 min time limit on calls

Had to aquire 8-10 ssn's a day for "solid leads"

Turpin High School Cincinnati, OH

GED

06/1997

Education and Training

Contact this candidate