Melanie Mains

*** ******* ****

Winston Salem, NC 27106 ad3vgf@r.postjobfree.com

336-***-****

Summary 20 + years of work experience, in customer service, sales, management and property and casualty insurance. I am motivated to maintain customer satisfaction and contribute to company success. Ability to establish rapport with clients. Reliable, self-motivated, with strong time management and prioritization and organizational abilities. Looking for a career not just a job.

Highlights

*Customer service * Conflict Resolution abilities

*Data entry * Courteous demeanor

*Technology * Sharp problem solver

*Service oriented * Energetic work attitude

*Property and casualty insurance experience.

Work Experience Assistant Manager, 10/04/2022-present

Quality Mart, Winston Salem, NC

• Checked in vendors

• Supervised employees when manager was off

• Trained new employees

• Entered invoices in company system

• Ring customers up.

• Perform daily shift duties

• Assist manager with anything he/she may need me to do Assistant Manager, 12/16/2021-10/01/2022

Speedway, Winston Salem, NC

• Checked in vendors

• Supervised employees when manager was off

• Trained new employees

• Entered invoices in company system

• Ring customers up.

• Perform daily shift duties

• Assist manager with anything he/she may need me to do Assistant Manager, 01/26/2021-12/03/2021

Quality Mart, Winston Salem, NC

• Checked in vendors

• Supervised employees when manager was off

• Trained new employees

• Interviewed potential candidate

• Entered invoices in company system

• Ring customers using the Ruby system.

• Perform daily shift duties

• Assist manager with anything he may need me to do Housekeeper / Inspector, 03/2018 –01/2021

Hawthorne Inn, Winston Salem, NC

• Clean guest rooms during their stay and when they check out.

• Oversee housekeepers, by assigning daily room assignment and inspect rooms once cleaned.

• Pay very close attention to detail.

• Responsible for Executive Housekeeper duties during her absents Field Representative, 04/2015 – 03/2018

Acosta Sales & Marketing, Winston Salem, NC

• Worked with managers at Walmart’s.

• Insured client products were properly displayed and priced correctly.

• Enter data in computer for corporate office.

Store Manager, 11/2009 – 06/2015

Kangaroo Express, Winston-Salem, NC

• Oversee day-to-day operations for convenience store location.

• Greet customers and help them with whatever they need.

• Resolve customer complaints and/or issues.

• Monitor store inventory and order weekly merchandise.

• Enter data in computer for corporate office.

• Prepare daily cash deposits.

• Make sure all equipment was in working order.

• Submit the appropriate work order for any equipment malfunction. Education Forsyth Tech. Community College received GED in1994 References Randy Crisp Quality Mart 336-***-****

Angela Powell The Phoenix Co. 336-***-****

Abe Fonseca Hawthorne Inn 336-***-****

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