Ya’Nira Duncan

*** **** ****** *.*. APT#A

WASHINGTON DC 20019

Contact Phone: 202-***-****

Email Address: ad3vg2@r.postjobfree.com

Profile Resourceful, accomplished, and dedicated professional with a wealth of knowledge and over 12 years of experience in the Direct Care field. Ability to effectively analyze and deliver results in high-pressure situations and problem solve in diffusing hostile situations. Superior organizational skills and detail- oriented. Exceptional oral and written communication skills. Experience handling information of a sensitive and confidential nature.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary 1. Active Listening

2. Service Orientation

3. Written Correspondence

4. General Office Skills

5. Social Perceptiveness

6. Computer Savvy

7. Category

Flexibility

8. Critical Thinking

9. Monitoring

10. Instructing

11. Teamwork

12. Leadership

13. Superior organizational

skills

14. Organization Skills

15. Problem Sensitivity

Professional Experience Direct Support Professional/ TME

1. Assessed students’ progress throughout tutoring sessions. 2. Monitor patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions.

3. Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, or pressure lines. 4. Administer medications intravenously, by injection, orally, through gastric tubes, or by other methods.

5. Assess patients' pain levels or sedation requirements. HOME HEALTH CARE AIDE, CLCA - Changing the Lives of Adults and Children with Autism, 4115 Everett St,

Kensington, MD 20895, 240-***-****,

Supv: Michelle Bellamy 202-***-****

EXPERIENCE

6. Bathed patients

7. Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

8. Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

9. Cared for patients by changing bed linens, washed and ironed laundry, cleaned, and assisted with their personal care.

10. Entertained, conversations with, and read aloud to patients to keep therer mentally healthy and alert.

Six Flags America, 13710 Central Ave, Bowie, MD 20721, 301-***-****

1. Work with other managers and keep them informed of issues as they arise. 2. Prepare and submit required reports in a timely manner. 3. Oversee all aspects of the daily operation of the kitchen and food production areas. Assess and maintain food portion size, visual appeal, taste and temperature of items served 4. Respond to guest complaints in a timely manner

5. Ensure compliance with requisition and ordering procedures. 6. Understand, implement and monitor corporate promotions in outlet, including buffet and three-meal concept standards.

7. Know and enforce all local health department sanitation laws. 8. Understand daily forecasts and customer counts, utilizing them to coordinate all par stock levels. 9. Communicate to Engineering any physical maintenance problems. 10. Attend staff meetings, morning meetings and other meetings as requested. 11. To create and maintain an upbeat, professional and educational environment in the kitchen. 12. Consistently make decisions in the best interest of the guests, the employees and the organization. 13. Coach and develop all employees to ensure you get the best results from them and to allow them opportunity to grow within the company. Conduct staff performance reviews in accordance with company standards.

14. Perform all other duties as requested.

Auto Zone (parts manager) 4045 Minnesota Ave,Washington,DC 20019, 202-***-****

1. Inventory management

2. Customer service leadership

3. Employee staffing, training, and development

4. Financial management – manage, analyze and reconcile monthly P&L statements Concierge (Monday property) 1101 Wilson Blvd,

Arlington, VA

1.Greeting guests/customers.

2.Manage guest/customer complaints.

3Taking messages.

4.Managing mail, luggage and deliveries.

5.Perform basic administrative/secretarial/reception duties. 6.Running errands to assist guests.

7.Arranging transportation and excursions upon visitor request. 8.checking camera

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