Admissions Representative Customer Service
Resume:
MICHAEL C. GRAHAM
MICHAEL C. GRAHAM
CONTACT
***********@*****.***
215-***-****(mobile)
Philadelphia, PA
EDUCATION
Vocational/Technical Certificate
Community Cusine
**/**** - 04/2001
High school graduate or
equivalency certificate (GED)
Reading Senior high
06/1982 - 09/1982
MICHAEL C. GRAHAM
OBJECTIVE
EXPERIENCE
Adecco Staffing Philadelphia., PA
MONITOR 09/2021 - Present
Performed duties as a monitor to afghan refugees . Provided care and direction to refugees dispelled from there country . Provided support to military and federal government in various tasks such as crowd control and provided refreshments daily and assisted in the process of transitioning to a new country by providing and maintaining a safe enviroment. Processed personal belongings and placed luggage in there designated areas. Harris School Of Business Upper Darby, PA
ADMISSIONS REPRESENTATIVE 03/2015 - 03/2020
Performed as an admissions representative . Called potential students from a perspective phone list. Communicated with potential students to develope a career plan. Set up one on one meetings with students to establish educational needs and obtainable skills providing information about programs that are being offered . Set up potential students for testing to determine if potential students are qualified for programs of studies . Documented all information obtained from potential students. Enrolled students in an educational setting and also followed up on students until there perspective start dates . Adecco Staffing Philadelphia, PA
CUSTOMER SERVICE 08/2014 - 03/2016
Various temporary assignments
Greeting customers
Assisted clients with product
Other tasks as needed.
Monarch Recovery Management Co. Philadelphia, PA DEBT COLLECTOR 03/2012 - 09/2013
performed duties as a debt collector by collecting delinquent debts via telephone inbound and outbound for multiple clients maintained files for follow ups.
Eastern Revenue Norristown, PA
DEBT COLLECTOR 01/2010 - 02/2012
Collected delinquent student loans . assisted students who were in default with filing applications to consolidate loans help students overcome obstacles to continue there educations maintained files problem solved and maintained files for follow ups . And arranged payment plans based on students ability's to resolve . Alliance 1 Trevose, PA
CREDIT COLLECTOR 07/2008 - 12/2008
Performed as a debt collector duties included but were not limited to collecting delinquent accounts, called consumers attempting to aid in resolving accounts creating payment methods as specified by corporate clients worked back end initially worked to eventually receive front end work received inbound calls,filing,touble shooting always concentrating on reaching goals.
Philadephia Direct Bensalem, PA
TELEMARKETER 06/2008 - 07/2008
Performed as a telemarketer or call center worker duties include but are not limited to cold calling of potential customers to accept the promotions as designated by company. Outbound calls trying to sell the local news paper. Report to work at designated times.
MICHAEL C. GRAHAM
Penncro, Associates Southhampton, PA
CLAIMS ADJUSTER 05/2007 - 06/2008
Perform duties as credit collector duties include making out bound calls to consumer's explaining and collecting on delinquent accounts operating a computer adding accurate information on accounts keeping and filing records also performing customer service by answering inbound calls helping consumers in paying and settling accounts also research accounts through personal financial records such as credit reports, entering data such as payment arrangements and payment methods such as payment by phone or credit card transactions. Also worked in mortgage department handled accounts that were in default and with deficiency balances and also properties that were up for short sale or in foreclosure.
Researched and skipped traced accounts to find consumers that had debts to be paid. worked on automatic dialer or manual hard line.
Ups Logistics Sharon Hill, PA
SHIPPER 08/2005 - 03/2006
Job responsibilities include data entry filing, reading and shipping orders domestic and international. keeping inventory counts. Sending manifests to correct sources maintaining records replenishing stock. Answering the phone and also responsible for trouble shooting.
Federal Bond Collection Services Philadelphia, PA CREDIT COLLECTOR 03/2004 - 06/2005
Made outbound calls to consumers. Received inbound calls with inquiries about consumers personal accounts. Entered data into computing system. Filed documents and managed multiple accounts. Updated files on a daily basis and also documented contents of every consumer interaction. D And G Produce Co Philadelphia, PA
PRODUCE WORKER 06/2003 - 04/2004
Arranged and set up produce to be sold at a produce stand. Selected fruits and vegetables from a distributor. Interacted with customers and aided with their produce selections . Fresh Grocer. Philadelphia, PA
DELI CLERK 05/2003 - 03/2004
Interacted with customers by slicing deli meats.
Maintained a safe and clean work enviroment.Stocked various products to be used in the deli department.Serviced the quick rack which allowed the customer to conveniently service themselves.Prepared roasts and turkeys to be sliced. References are available upon request
MICHAEL C. GRAHAM
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