Auto Parts Napa
Resume:
Brian Burris
Relocating to Georgia - ****
Spring, TX 77386
**********@*****.*** 678-***-****
More than 20 years of automotive knowledge and experience and stable growth of the companies
Leadership / Management Skills
Excellent working knowledge of Microsoft Suite
Ability to lead, train, motivate, and supervise customer service and automotive technical employees
A team player, acknowledged as "Automotive Industry Professional."
Ability to perform multiple tasks and ability to complete objectives on time
Excellent ability to talk to customers with ease and confidence Synopsis of Achievements
Successfully increase profit and sales
Provide marketing and advertising ideas to generate/increase sales
Attended Automotive Training Institute, completed Service Manager and Store Manager Certifications and ASE Certified Parts Specialist
Managed over 12 team members while managing NAPA Gainesville
Oversee 16 NAPA Auto Parts Stores in Houston Market – 26 Direct Reports Experience
NAPA Houston District Manager
Genuine Parts Company / NAPA Auto Parts
July 2018 to Present
• Manage 16 NAPA Auto Parts retail/wholesale/IBS locations and team members within Houston District stores.
• Increased stores profitability and reduced store monthly/annual loses.
• Achieved Sales Quota in 2018, 2021 and 2022.
• Lead five outside salespeople to help grow store growth
• 26 Direct Reports – including 16 Managers, District Operations Manager, five outside sales representatives
• Recruit and hire managers, outside sales team members, counter trainees/sales and delivery drivers
• Manage store inventory and stores turnover rate
• Generate monthly sales increase programs to improve Same Store Sales
• Development of Houston Store Team to achieve targets NAPA Atlanta Area Manager
Genuine Parts Company / NAPA Auto Parts
March 2016 to July 2018
• Managed 13 NAPA Auto Parts retail/wholesale locations and team members within area stores
• Increased stores profitability and reduced store monthly/annual loses
• Manage five outside salespeople to help grow store growth
• Developed outside sales team to ensure their success
• Recruit and hire managers, outside sales team members, counter trainees/sales and delivery drivers
• Manage store inventory and stores turnover rate
• Oversaw and managed store acquisitions of NAPA retail NAPA Atlanta Associate District Manager
Genuine Parts Company / NAPA Auto Parts
January 2015 to March 2016
• 12 Month Trainee Program
• Graduated Program March 2016
• Acting District Area Manager during program
• Managed 11 Retail/Commercial NAPA Auto Parts Locations
• Achieved Triple Crown Award in 2015 (Sales / Profit / Turnover) Genuine Parts Company / NAPA Auto Parts
NAPA Auto Parts Store Manager
Genuine Parts Company / NAPA Auto Parts
January 2014 to January 2015
• Opened stores new location
• Grew monthly sales & improved customer relations
• Achieved Store Profit Quota in 2014
• Developed store team members
Outside Sales/Customer Service Sales Rep
Genuine Parts Company / NAPA Auto Parts
August 2011 to January 2014
• Achieved annual sales quota two consecutive years
• Received Sales Achievement Award two consecutive years
• Achieved Triple Crown Award two consecutive years
• Manage 80+ commercial accounts.
• Track Daily sales
• Manage Gross Profit Percentages
• Check and fill customer's inventory
• Provide support for store side of business
• Offer superior customer service to clients and customers
• Continuously increasing profits and total monthly sales
• Help customers grow their existing business with my automotive industry knowledge
• Develop customer partnerships
• Set up and grow sales with new customers/accounts Service Manager/Service Advisor
Christian Brothers Automotive - Suwanee, GA
May 2009 to August 2011
• Increased profit by 30% by managing sales and budgeting expenses
• Manage four team members while maintaining excellent customer service
• Performed accounts receivable monthly
• Train other service managers, provide ongoing training, and provide personal knowledge of parts and services
Store Manager
Tires Plus - Buford, GA
March 2004 to May 2009
• Increased profit by 36% by managing expenses, marketing the company and managing payroll effectively
• Managed CRM program to ensure exceptional customer service
• Perform payroll and accounts receivable and payable
• Managed eight team members to ensure productivity expectations were met daily
• Developed sales team and service manager to exceed sales expectations
• Worked with local schools to provide programs for children's parents in which we gave back to the schools
Education
Business Management
Gwinnett Technical College - Lawrenceville, GA
2006
South Forsyth High School - Cumming, GA
2002
Awards
NAPA Auto Parts President's Award 2016
December 2016
NAPA Auto Parts Triple Crown 2015
NAPA Auto Parts 2015 Sales Quota Achiever
102.5% To Sales Quota
NAPA Auto Parts 2014 Store Profit Quota Achiever
100.8% To Profit Quota
NAPA Auto Parts Houston District Sales Quota Achiever December 2018
NAPA Auto Parts Triple Crown Achievement 2021
December 2021
NAPA Auto Parts Triple Crown Achievement 2022
December 2022
Certifications – ASE P2
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