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Customer Service Account Receivables

Location:
Northport, AL
Posted:
February 23, 2024

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Resume:

Kayla Wicker

***** ****** **.

Northport, AL. ***75

985-***-****

PROFESSIONAL SKILLS SUMMARY

• MS Windows Proficient • Filing, Organization & Recordkeeping

• Multi-Tasking • Oral & Written Communications

• Strong Client Relations • Public Relations & Customer Service EMPLOYMENT EXPERIENCE

Receptionist June 2023 – Present

The Wizard of Paws

• Book appointments

• Assist clients

• Answer phones and emails.

• Record shop expenditures

• Manage cash register

• Maintain cleanliness of shop

• Assist groomers as needed

Cashier February 2019 - June 2019

Cajun Craze

• Take orders over the phone and in person.

• Handle cash register.

• Clean work and dining area.

Receptionist October 2018 - January 2019

JCPenney

• Book appointments over the phone and in person.

• Handle cash register.

• Clean work and stock work area

• Inventory

Receptionist February 2018 – October 2018

Limbaugh Toyota

• Assist customers.

• Update customers on the status of their vehicles.

• Open repair orders.

• Handle account receivables.

• Coordinate with insurance companies on payment/account receivables. Receptionist May 2017 - September 2017

Locklear/Carlock CDJR

• Assist customers.

• Coordinate with insurance companies on payment.

• Answer phones and emails.

• Order parts.

• Open and file finalized repair orders.

• Handle account receivables.

• Was in training to write vehicle estimates.

Delivery Driver September 2016 - March 2017

Napa Auto Parts

• Pull parts for delivery.

• Stock and inventory merchandise.

• Write tickets for warrantied, core, and returned parts. Service Writer May 2016 - August 2016

Pep Boys

• Check in vehicles.

• Assist customers.

• Write repair orders and order parts.

• Handle cash register.

Cashier March 2016 - May 2016

Cajun Craze

• Take orders over the phone and in person.

• Handle cash register.

• Clean work and dining area.

Sales Representative August 2014 - November 2014

Lakeshore CDJR

• Assist customers.

• Obtain personal information for sale.

• Schedule appointments.

• Ensure vehicle is prepared for sale.

• Follow up with customers and potential customers. Cashier December 2013 - May 2014

McDonald's Restaurant

Slidell, LA

• Take orders from customers and put them together.

• Clean dining area and kitchen.

• Stock and inventory supplies.

• Occasionally answer the phone.

Waitress January 2012 -February 2012

Tchefuncta Country Club

Covington, LA.

• Host as needed.

• Prepare dining room for the day.

• Inventory supplies.

• Take and bring orders to customers.

Cashier May 2008 - August 2010

McDonald's Restaurant

Pearl River, LA.

• Take orders from customers and put together.

• Clean dining area and kitchen.

• Stock and inventory supplies.

• Occasionally answer phone.

EDUCATION

Addiction Counseling (GPA – 4.0), August 2021 – Present Arcs of Freedom Online Program

General Studies (GPA - 3.0), August 2015 - May 2017 Shelton State Community College, Tuscaloosa, AL. Incomplete. High School Diploma (GPA – 3.0), May 2010

Pearl River High School, Pearl River, LA.

Experience Related To Position

Secretary 2006 - 2013

Fort Pike Foundation Inc. (Non-Profit Organization) Pearl River, LA.

VOLUNTEER ACTIVITIES

Volunteer, Fort Pike Foundation Inc.

Volunteer, American Red Cross



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