Kayla Wicker
Northport, AL. ***75
PROFESSIONAL SKILLS SUMMARY
• MS Windows Proficient • Filing, Organization & Recordkeeping
• Multi-Tasking • Oral & Written Communications
• Strong Client Relations • Public Relations & Customer Service EMPLOYMENT EXPERIENCE
Receptionist June 2023 – Present
The Wizard of Paws
• Book appointments
• Assist clients
• Answer phones and emails.
• Record shop expenditures
• Manage cash register
• Maintain cleanliness of shop
• Assist groomers as needed
Cashier February 2019 - June 2019
Cajun Craze
• Take orders over the phone and in person.
• Handle cash register.
• Clean work and dining area.
Receptionist October 2018 - January 2019
JCPenney
• Book appointments over the phone and in person.
• Handle cash register.
• Clean work and stock work area
• Inventory
Receptionist February 2018 – October 2018
Limbaugh Toyota
• Assist customers.
• Update customers on the status of their vehicles.
• Open repair orders.
• Handle account receivables.
• Coordinate with insurance companies on payment/account receivables. Receptionist May 2017 - September 2017
Locklear/Carlock CDJR
• Assist customers.
• Coordinate with insurance companies on payment.
• Answer phones and emails.
• Order parts.
• Open and file finalized repair orders.
• Handle account receivables.
• Was in training to write vehicle estimates.
Delivery Driver September 2016 - March 2017
Napa Auto Parts
• Pull parts for delivery.
• Stock and inventory merchandise.
• Write tickets for warrantied, core, and returned parts. Service Writer May 2016 - August 2016
Pep Boys
• Check in vehicles.
• Assist customers.
• Write repair orders and order parts.
• Handle cash register.
Cashier March 2016 - May 2016
Cajun Craze
• Take orders over the phone and in person.
• Handle cash register.
• Clean work and dining area.
Sales Representative August 2014 - November 2014
Lakeshore CDJR
• Assist customers.
• Obtain personal information for sale.
• Schedule appointments.
• Ensure vehicle is prepared for sale.
• Follow up with customers and potential customers. Cashier December 2013 - May 2014
McDonald's Restaurant
Slidell, LA
• Take orders from customers and put them together.
• Clean dining area and kitchen.
• Stock and inventory supplies.
• Occasionally answer the phone.
Waitress January 2012 -February 2012
Tchefuncta Country Club
Covington, LA.
• Host as needed.
• Prepare dining room for the day.
• Inventory supplies.
• Take and bring orders to customers.
Cashier May 2008 - August 2010
McDonald's Restaurant
Pearl River, LA.
• Take orders from customers and put together.
• Clean dining area and kitchen.
• Stock and inventory supplies.
• Occasionally answer phone.
EDUCATION
Addiction Counseling (GPA – 4.0), August 2021 – Present Arcs of Freedom Online Program
General Studies (GPA - 3.0), August 2015 - May 2017 Shelton State Community College, Tuscaloosa, AL. Incomplete. High School Diploma (GPA – 3.0), May 2010
Pearl River High School, Pearl River, LA.
Experience Related To Position
Secretary 2006 - 2013
Fort Pike Foundation Inc. (Non-Profit Organization) Pearl River, LA.
VOLUNTEER ACTIVITIES
Volunteer, Fort Pike Foundation Inc.
Volunteer, American Red Cross