Kenyan Malker

Sales Specialist

Contact

*** ********* *****

Lowell, NC 28098

704-***-****

ad3vbg@r.postjobfree.com

Objective

To find a company and team in which I can offer my sales experience and knowledge while also learning new things. Achievements include regularly exceeding sales, service and customer acquisition quotas. Dedicated to expanding reach and gross sales with good networking and account servicing skills. Superior work ethic with an adaptable approach. Proactive sales expert with a solid background of sales accomplishments. Well-versed in current trends in both the region and expanded market. Successful at generating new leads, conducting demonstrations and negotiating deals with current and future customers. Capable of traveling and eager to take on underperforming areas to bring about remarkable increases in sales and customer satisfaction. Experienced Senior Partner with top-notch conflict management, organizational and prioritizing skills. Excellent networking and strategic leader.

Education

St Augustine College

Raleigh, NC

Mass Communication

Key Skills

Marketing

Account Management

Customer Relationships

Communication

Problem-solving

Experience

August 2022 – November 2023

Material Handler • FedEx

~ Loaded and Unloaded cargo planes.

~ Loaded trucks for delivery based on zip codes.

~ Read and followed computer software to be sure all packages arrived at the destination.

March 2020 – December 2020

Sales Specialist • Nissan of Shelby

~ Oversaw Customer test drives and demonstrated standard and optional features.

~ Adhered to all standards of quality and service as well as regulatory requirements.

~ Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.

~ Managed sales negotiations and financing options.

~ Answered customers emails and telephone requests for information.

~ Maintained high referrals and consistent repeat business due to first- rate customer service standards.

~ Greeted customers upon arrival to build positive relationships and discuss vehicles.

August 2009 – February 2020

Direct Sales Representative • Time Warner Cable

~ Met or exceeded quota by 100% on a regular basis.

~ Discussed service levels with customers and potential upgrades.

~ Visited potential and current customers at personal and business locations to promote products.

~ Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.

~ Reached out to dormant accounts to re-engage customers and increase revenue.

~ Proactively identified and solved complex strategy problems that impacted sales management and business direction.

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.

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