D A N N I E S H A M U R P H Y

**** ******** ****** **** #*** Framers Branch, TX 75244 501-***-**** ad3vb9@r.postjobfree.com

Q U A L I F I C A T I O N S S U M M A R Y

Efficient & reliable administrative, property management, and legal professional with 15 plus years of experience supporting executives, attorney's, and property director's to improve internal operations. Proficient in all of the standard office desktop software, applications and design programs. Diversified skill sets covering administrative support, legal, client relations, human resources & recruiting, account and project management. Excellent inter-personal, communication and organization skills.

W O R K E X P E R I E N C E

BEAR ROBOTICS, ADDISION, TX

Office Administrator /People Operations Professional April 2022-present

Oversee day-to-day office operations and provide general administrative support . Greet visitors, receive packages, respond to mail & calls. Maintain facilities and reception keeping the office clean and presentable. Work with engineering & operations to ensure a cohesive environment between office and warehouse. Purchase office supplies and equipment and maintain proper stock levels. Create the company-wide presentation and host as part of the people opes team Maintain kitchen supplies, snacks & beverages. Daily lunches for onsite staff.Act as the primary point of contact for external vendors and service providers, including the building management, maintenance and cleaning services, food and beverage vendors, and other related service providers.Coordinate team building, social activities & holiday party for employees.Collect and prepare information for onsite meetings with staff and outside parties Support the C-level executives and People Ops team with office projects like workspace improvements, new hires & SWAG. Synchronize interview schedules with recruiting staff and welcome onsite interview candidates.Assist with coordinating interviews and travel arrangements, completing expense and mileage reports for executive staff. Performs other related duties as assigned.

TATA CONSULTANCY SERVICES, LITTLE ROCK, AR

Facilities Manager Nov 2017 – December 2021

Serving as point of contact for office related vendor and maintenance support. Process work orders and scheduling repairs for all office spaces. Create and manage the office/facility budget and office layout planning and execution. Maintain stock supplies for four floor facility. Process invoices and bid operations. Maintain the efficiency and good working condition of the facilities. Assisting C-level executives and HR with new team member onboarding. Organizing employment paperwork. Provide team members and visitor with badge and building access. Build positive relationship with vendors and facility tenants. Conduct monthly safety meetings. Responsible for all and not limited administrative roles for entire facility.

DOMINIUMN MANAGEMENT, MAUMELLE, AR

Community Director, Sep 2015 – Nov 2017

Manage property for owners and property management firm by performing the following duties personally or through subordinates. Supervise all site personnel. Train and/or be responsible for work performed by staff members or contract vendors. Establish schedules and assign necessary personnel needed to properly manage and maintain the community. Maximize occupancy/collections/physical appearance/resident retention/compliance. Establish and maintain pleasant atmosphere and relations with the residents of the community Work with residents in establishing good communication and a resident retention programs. Collect rent and all monies due on the first of the month. Maintain very tough collections procedures – knock on doors. Send the files for eviction in a timely manner. Maintain visibility, professionalism, and rapport. Responsible for all of the day-to-day operations of the property

RICHSMITH MANAGEMENT, NORTH LITTLE ROCK, AR

Community Field Specialist, Sep 2013 – August 2015

Responsible for lease-up of communities including start-up functions and meeting with prospective residents, vendors, and guest of the lease-up communities. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Implemented various incentive programs and contests designed to support achievement of production goals. Conducted apartment tours for potential tenants and answered any questions. Worked with the property managers and staff to identify, develop and achieve community goals and objectives. Created and updated marketing materials for department programs and properties. Planned and executed leasing sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment. Implemented Outreach Marketing and Strategies goal guide. Trained leasing staff on administrative duties. Assisted property team members in all aspects of leasing/marketing efforts .Followed and stayed in accordance with the Section 42 Guidelines, Fair Housing Act and policies and procedures of the company.

BAILEY PROPERTIES, LITTLE ROCK, AR

Community Coordinator, Aug 2012 – Aug 2013

Collaborated closely with the Property Manager and executes the overall marketing efforts of the community. Gathered and analyzed data on community needs and interests. Solicited contributions and participation from local businesses to promote and improve community events and activities. Created and implemented various leasing activities. Closed new leases at 98% for six consecutive months earning Employee of the Month twice. Use effective sales techniques on the phone and in person to maximize conversion of leasing trends by set goal of 68%. Kept a record calendar of scheduled activities and log all activities held on property.

JRK RESIDENTIAL, LITTLE ROCK, AR

Community Director, May 2008 – Aug 2012

Served as direct contact in the absence of the Community Director. Conducted apartment tours for potential tenants. Collected and kept careful records of rental payments in Esite and Yardi. Achieved the highest possible net operating income by implementing cost control and revenue improvement tactics. Compiled and conveyed all operational and financial data to the regional manager. Established and implemented leasing goals while managing an effective lease expiration program. Reviewed completed applications and assessed household information against file history and program regulations. Evaluated important and sensitive documents, Verified files to make sure they are in compliance with state and federal HUD income guidelines. Processed A/P and staff payroll. Implemented updated online collection procedures for payment, increasing on-time payments by 51 %. Identified prospective residents using lead generating methods and performing an average of 40 calls per day. Generated leads for new residents through telephone and email contact with prospective new residents with a closing ratio of 68%.

BLOODMAN LAW FIRM, LITTLE ROCK, AR

Paralegal, Jun 2004 – Apr 2008

Conducted client interviews and all client intake services. Interpreted and relayed legal information in a clear format for clients. Drafted various court documents, invoices and enclosures at attorneys' request. Corresponded daily with clients, insurance adjusters, doctors and attorneys. Drafted legal complaints, summons and interrogatories. Acted as the point of contact for all incoming co-counsel requests. Redacted confidential information from all legal documents on a case by case basis. Maintained case costs by verifying outstanding balances with attorney, clients, and providers.

E D U C A T I O N

PINE BLUFF HIGH SCHOOL, PINE BLUFF, AR

High School Diploma, May 2003

UNIVERSITY OF ARKANSAS AT PINE BLUFF, PINE BLUFF, AR

Criminal Justice, May 2007

WEBSTER UNIVERSITY, JACKSONVILLE, AR

Master of Public Administration 2014

A D D I T I O N A L S K I L L S

Community Outreach* Client relations * Scheduling *Microsoft Office * Google Suites* Legal administrative support Filing and data archiving HIPAA compliance Administrative support Skilled ulti-tasked Multi-family property management Sales and marketing Fair housing mandates Prospecting and cold calling Proven sales track record Exceptional customer service skills Employee training and development Deadline-oriented *Tax Credit/HUD Experience * C-level support

A F F I L I A T I O N S

Delta Sigma Theta Sorority Incorporated., Member( 2014-present)Ambitious Girls Leadership

Development Program, Member(2013-present) National Apartment Association - Member(2009-present) NALP (2014) American Association of Notaries Member( 2013-present) Texas Notary Public (present)

Contact this candidate