Mariela Jaramillo

San Jose, CA *****

669-***-****

ad3vb3@r.postjobfree.com

Summary

Knowledgeable Behavior Technician with over two years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Interdisciplinary Collaboration

Microsoft Office

Patient Counseling

Problem Solving

Behavior Observation

Active Listening

Interpersonal Skills Development

Employee Training

Problem-Solving

Crisis Management

Adaptability and Flexibility

Rapport Building

Coordinating Care

Attention to Detail

Needs Assessment

Verbal and Written Communication

Report Writing

Positive and Negative Reinforcements

Data Collection

Group Therapy

Social Services

Progress Documentation

Social Work

Care Coordination

Decision Making

Therapeutic Treatment

Patient and Family Education

Encouragement and Motivation

Inpatient Treatment

Clinical Documentation

Patient Interviews

Treatment Planning

Food Adversion Treatment

Crisis Intervention

Appointment Setting

Behavior Management

Behavioral Conditions

Experience

January 2021 - June 2023

Autism Learning Center - San Jose, CA

Behavior Technician

Participated in continuing education and in-service training to advance skills. Completed daily client rounds and tracked client movements. Assisted with building life and social skills useful for everyday activities and interactions. May 2019 - January 2022

KFC Restaurant hermans - San Jose, CA

Food Service Manager

Trained and mentored up to [Number] new employees each quarter. Served visitors by greeting, welcoming and directing to appropriate personnel. Oversaw office inventory by restocking supplies and submitting purchase orders. Scheduled and confirmed appointments and meetings for management team. Supervised setup of conference rooms for meetings and office events in common areas. Maintained daily calendars, set appointments with clients and planned daily office events. Reported suspicious individuals to supervisor.

Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.

Answered and directed incoming calls using multi-line telephone system. Served as company concierge to employees requiring assistance help with travel arrangements.

Scheduled and confirmed appointments.

Monitored reception area to provide consistently safe, hazard-free environment for customers. Transmitted information or documents to customers through email, mailings or facsimile machine.

Maintained business office inventory and equipment by checking stock for needed supplies. Investigated and analyzed client complaints to identify and resolve issues. Supplied callers with office address and directions, employee email addresses and phone extensions.

Operated telephone switchboard to answer, screen and forward calls to appropriate personnel. Maintained client accounts by obtaining, recording and updating personal and financial information.

Protected clients' rights by maintaining confidentiality of personal and financial information. Scheduled space or equipment for special programs, meetings and conferences. Collated, bound and stored computer-generated reports. Used company badging system to create badges for new employees and visitors. Scheduled appointments and maintained and updated appointment calendars. Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling. Coordinated company events with venues and advised staff of pertinent details. April 2018 - May 2020

High School clinic - CA

Receptionist

Served visitors by greeting, welcoming and directing to appropriate personnel. Oversaw office inventory by restocking supplies and submitting purchase orders. Updated and recorded customer or client information to maintain accounts. Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients. Restrained violent or suicidal patients using approved verbal or physical techniques. Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.

Assisted psychiatrists in working with patients to rehabilitate for community reintegration. Led individual and group therapy supporting prescribed procedures. Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.

Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.

Participated in continuing education and in-service training to advance skills. Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.

Education and Training

June 2020

Andrew P. Hill High School San Jose, CA

High School Diploma

Program ( Training Sales Skills) San Jose, CA

Some College (No Degree)

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