Maureen A. Borkowski, LCSW-R

***** ****** **** **

Millsboro DE 19966

631-***-****

Summary: Behavioral Healthcare professional with extensive experience in the field of addiction treatment and co-occurring disorders. Areas of expertise include Clinical Care, Trauma Specialist, Life & Family Coaching, Program Development, Education & Training, Customer Service & Networking. Seasoned Interventionist.

Experience:

1996 to Present ~ BOMO, INC. ~ CEO

Founder and President of Behavioral Healthcare Practice treating Individuals Couples and Families. Maintains a client-centered private practice dealing with Mental Health and Substance Use Disorders. Expert in clinical issues dealing with the treatment of addictions, psychiatric co-morbidity, trauma, co-dependency, interpersonal relationship issues, as well as the impact of grief & loss. Integrated approach which combines Clinical Services with Family and Life Coaching, as well as Psychoeducation. October 2014 to July 2016 ~ Pocono Mountain Recovery Center - Director of Marketing & Business Development

Joined this 18 month old start-up to brand and introduce PMRC to Behavioral Healthcare professionals, as well as communities, so as to educate, network and expedite referrals into PMRC’S Chemical Dependency continuum of care.

Developed strategies that allowed for access to all levels of care: Detox, Rehab, Extended Care, PHP and IOP, at PMRC. Negotiated multiple contracts with third-party commercial insurers and self-pay entities. Conducted In-Service, Lunch & Learns and Coffee Talks for treatment professionals and other stake-holders.

April 2013 to April 2014 ~ Hazelden ~ Betty Ford Foundation - Director of Business Development

Responsible for garnering major accounts, large aggregators and professional referrals from the Behavioral Healthcare industry. In charge of regional Outreach Team, whose verticals included multi- disciplinary Private Practitioners, Hospitals, Educators, College & University Wellness and Student Assistance Programs, Independent Educational Consultants, Interventionists, Therapeutic Boarding Schools and Wilderness Programs, Providers of Extended Care and Transitional Living Services. Responsible for management of a select team of National Business Development Directors to interface with all levels of care in the behavioral healthcare industry. Managed budget for sales & marketing efforts and developed strategy for growing current accounts and developing new business. Oversight of regional outreach team, developing and operationalizing sales plans, as well as monitoring activity and assessing outcomes. Created policies and procedures for best practices.

June 2012 to April 2013 ~ Hazelden Foundation -

National Director of Youth & Young Adult Services

Began working with Hazelden’s entire youth continuum. Worked with Publishing, as well as extended care, primary therapists and family therapists on the clinical team. Worked in both a residential and outpatient capacity with families. Played pivotal role in the implementation and start–up of Hazelden’s first sober residence for college students, in the Tribeca section of Manhattan. For the entire first year of operation, served as the contact for all incoming inquiries regarding TriBeCa Twelve, from families, as well as professional referents. Worked with families across the spectrum of treatment needs, as part of the clinical team at Hazelden. Developed client-based programming at all locations. Worked closely with Program Directors and clinicians to develop specialized group niches. Facilitated Family Support Groups and Workshops in the national treatment arena, and helped organize and drive alumni activities. Point of contact for all external professionals for wrap-around youth support services. August 2011 to June 2012 ~ Hazelden Foundation -

Outreach Manager

Responsible for comprehensive Business to Business and Business to Consumer promotional and marketing efforts for the Tri-State area and point of contact for National providers of Behavioral Health services. Represented Hazelden’s National system of care with particular focus on New York & Florida. Started the New York City Clinical Connection, a monthly gathering of multi-disciplinary clinicians offering them professional workshops and networking opportunities. This model was replicated across the entire system, in every location where a Hazelden treatment program operates. Conducted In-Service presentations, for diverse audiences, from treatment programs whose services dovetail with Hazelden’s, to behavioral healthcare clinicians, to educators and allied entities, lawyers, clergy, insurance companies and Managed Care Organizations. Consistently provided collegial opportunities for referring professionals to collaborate and interact with Hazelden. Developed Lunch & Learns, Coffee Talks on and off site. Exceeded production goals, without exception, as top Outreach Manager in the country. Conducted periodic meetings with the NY Board of Directors to brainstorm, review general direction and assess satisfaction levels.

October 1999 to July 2011 ~Long Island Center for Recovery - Director of Marketing & Provider Relations

Responsible for all Business Development, Contractual Agreements and Community Outreach for Inpatient/Outpatient Chemical Dependency treatment facility. Frequent lecturer and presenter for patients and their families, peers, colleagues and referral sources.

1994 to 1996 ~ American Psych Systems~ Corporate Health - Executive Director

Strong understanding of best clinical practices utilized in managing a network of over 3,000 providers, hospitals and licensed specialty facilities. Oversaw all aspects of credentialing. Responsible for a mental health and substance abuse treatment delivery system covering 70, 000 lives. Duties entailed developing a telephone triage system, acute care placement, supervision of interdisciplinary clinical staff, network development, provider relations, customer service, utilization review, quality assurance, fiscal management, hiring, firing and training of personnel. 1991 to 1994 ~ Cambridge-Parkside Medical Services - Senior Account Executive

Served as an independent marketing and clinical consultant for mental health and substance abuse facilities. Responsibilities included development of referral and network resources, contract negotiations, patient assessments and professional liaison. Sponsored and planned a series of conferences educating the treatment community regarding identification and treatment of trauma survivors. Initial job description of Professional Services Coordinator consisted of marketing a national network of 110 behavioral medicine/healthcare facilities treating adults and adolescents for chemical dependency, process addictions, eating disorders and psychiatric diagnoses. Duties included niche programming, account development and professional presentations.

1986 to 1991 ~ Long Beach Memorial Hospital -

Primary Alcoholism Counselor

Family Alcoholism and Treatment Services, served as primary credentialed alcoholism counselor for patients in all phases of recovery. Conducted individual, group and family sessions. Ran psychoeducational series for patients and their significant others, as well as the community at large. Education

● State University of NY at Stony Brook ~ MSW Program,

● Masters of Social Work ~ LCSW-R ~ 1994

● New York Institute of Technology ~ 1990 BS Degree,

● Marketing Major

● PACE Center ~ CAC Program, 1990

● Credentialed Alcoholism and Substance Abuse Counselor

● Post-Graduate Training in Trauma Competency for the 21st Century

● Adelphi University School of Social Work - 2019

● Instructor: J. Eric Gentry, PhD, LMHC

● EMDR Training under the tutelage of Dr. Linda Curran, Instructor

● Expert Rating as Life & Family Coach

Accomplishments

● Developed a networking strategy with national professional organizations, to explore mutual benefits of collaboration. e.g. IECA, NAIS, NASP, fostering reciprocity of professional development and referrals.

● Developed a broad brush EAP program to provide assessment, counseling, education and referral for NYC law enforcement officers and their families.

● Secretary of LI Employee Assistance Professional Association

● Created and led group designed to support families of police officers, killed in the line of duty.

● Ran specialized parenting skills group teaching “Systematic Training for Effective Parenting”

SUNY System ~ 2007 to 2019

Adjunct Professor in Chemical Dependency Program

Teaching prospective counselors coursework which prepares them for the NY State CASAC credential.

Courses taught include:

The Dynamics of Addiction

The Chemically Dependent Family System

Criminal Justice and Chemical Dependency

Counseling Techniques

Advanced Counseling Techniques

Advanced Field Practicum

Kenneth Peters Center for Recovery - Clinical Consultant Provided Clinical Supervision for all members of the treatment teams at Nassau and Suffolk County sites of Long Island’s premier Intensive Outpatient Program.

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