Real Estate Customer Service
Resume:
REAL ESTATE AGENT
Conduct open houses to help market for-sale properties.
Maintain property listings and handle client correspondence in a timely and professional manner.
Stay up-to-date on market trends and property values to best assist clients. Develop positive and trusting relationships with customers by addressing individual needs.
Communicate clearly with clients to identify their needs and budget and match to available properties.
Schedule walk-throughs of prospective properties and guide clients through each home's features and value.
Negotiate and manage sales contracts and answer all client questions. Carrington Real Estate Services LLC 1/2023 - Present DAVIDA PROFIT
CONTACT PROFILE
POWER SKILLS
TECHNICAL SKILLS
Customer Service and Sales Professional with expertise in banking and real estate. Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Bringing forth strong multitasking skills, and a positive attitude seeking to assist at all times. Seeking a new role with a growing team and applying my expertise.
************@*****.***
Monroe, Louisiana
Cash Flow
Risk Analysis
Market Analysis
Systems Development
Document Preparation
Community Knowledge
Local and State Rules and Regulations
Expertise
Interior and Exterior Home
Photography
Title, Escrow and Deed searches
Customer Relationship Management
Tenacity
Honesty
Patience
Dedication
Sales Skills
Negotiation
Networking
Organization
Self-Motivated
Responsiveness
Active Listening
Communication
Problem-Solving
Interpersonal Skills
Property Management
EXPERIENCE
REAL ESTATE AGENT
Negotiated, facilitated and managed real estate transactions. Advertised client properties on websites, through social media and in real estate guides.
Continually stayed up-to-date on mortgage rates and related real estate news.
Worked closely with clients to get the appropriate loans, inspections and credit reports.
Presented purchase offers to sellers for consideration. Prepared and organized documents for co-op board interviews. Generated listings for sales and rental properties through cold calls and referrals.
Reviewed market research data and changes sales plans accordingly. Coldwell Banker Real Estate LLC 12/2017 - 12/2022
BUS DRIVER
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
Performed all bus driving duties and passenger interaction with professionalism.
Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
Transported passengers safely between destinations while following prescribed routes.
Obeyed all local ad DOT traffic rules and regulations. Maintained safe and timely route completions.
Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Ouachita Parish School District 8/2015 - Present
REALTER
Followed-up the escrow process, coordinated contingency removal of property inspection and ensured the timely closing of escrow. Maintained computer systems and provided technical assistance for computer operations for the entire office.
Provided relevant real estate investments for customers based on close professional relationships and accurately defining customer needs. Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors. Performed home evaluations and developed competitive market analysis for individual homes.
Assisted buyers with finding the ideal home while focusing on relationships with mortgage brokers, attorney networks and in-house agents. Team Harper WSRE 6/2012 - 12/2017
Available upon request.
DAVIDA PROFIT
CONTACT EXPERIENCE CONTINUED
REFERENCES
************@*****.***
Monroe, Louisiana
WAE-ZIKA OUTREACH COORDINATOR
Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Produced ad hoc reports and documents for senior team members on weekly basis.
Verified data integrity and accuracy.
Worked directly with management, Emergency Preparedness, and go out into the community give handout, presentation on Zika virus and how to protect yourself from mosquito
Answered average of 10 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information. Louisiana Department of Public Health 10/2018 - 2/2019 SENIOR ASSOCIATE
Prepared financial pages for presentation to senior management. Produced documentation, status reports and presentations. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Performed administrative tasks such as record keeping, writing correspondence and gathering material.
Verify loan document insert into computer correctly and submitted to funding dept. to fund loan.
ChaseBank 4/2003 - 6/2012
EDUCATION
REAL ESTATE LICENSE
LICENSES AND
CERTIFICATIONS
LOUISIANA DRIVER'S LICENSE
CLASS B
MAIL DRIVING CERTIFICATION
Burk Baker School of Real Estate
REAL ESTATE LICENSE
2006
New Testament Biblical Institute
BACHELOR OF MINISTRY
2011
Ouachita Parish High School
DIPLOMA
1998
MAIL HANDLER
Prepared financial pages for presentation to senior management. Produced documentation, status reports and presentations. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Performed administrative tasks such as record keeping, writing correspondence and gathering material
Verify loan document insert into computer correctly and submitted to funding department to fund loan.
Helped customers by carrying oversized parcels inside residences. Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Sorted and placed mail into mailboxes with accuracy and efficiency. Monroe Post Office 4/2019 - 1/2020
Carter 's Career Center LLC CERTIFIED Phebotomy Tech 2024
Phlebotomy technician
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