Suzanne Frishkorn

San Pedro, CA

Obtain a position utilizing my skills in providing friendly, competent and consistent customer service. Authorized to work in the US for any employer

Work Experience

Certification in Surgical Technology Glendale Career College - Glendale, CA Jose Pistolas - Philadelphia, PA

January 2008 to November 2009

· Prepared tables and restaurant atmosphere for customers each shift

· Serve cocktails and other alcoholic beverages

· Maintain section, complete side work, assist other servers

· Complete credit card transactions and prepare guest receipts

· Responsible for daily prep work and cleanup. Work closely with kitchen to ensure guest meals were accurate as ordered

· Provide wait staff service for multiple tables of guests Server

New Deck Tavern - Philadelphia, PA

January 2007 to December 2008

· Set up dining room, complete special board, prepare waitress prep area

· Provide service to section of seven tables, take orders for digital dining program, prepare all dining tickets and provide change and receipts

· Maintain section, complete side work, assist other servers Server

Uptown Café - Butte, MT

January 2005 to December 2007

· Responsible for all duties involved in serving a full four course meal including:

· Prepared tables and restaurant atmosphere for customers each shift

· Prepared all salad, dessert and additional course dishes excepting main course

· Conducted all activities associated with fine dinning including taking orders, explaining specials, meeting special requests, preparing and serving a full range of drinks including mixed drinks, tap beverages and wine.

· Performed elegant but competent and professional wait staff services to a diverse set of patrons including multiple tables often exceeding ten to twenty diners. Education

Certification in Surgical Technology

Glendale Career College - Glendale, CA

Skills

• Serving Experience

• Host/Hostess

• Restaurant Experience

• Food Service

• Busser

• Microsoft Word

• Upselling

• Banquet Experience

• POS

• Catering

• Cashiering

• Organizational Skills

• Meal Preparation

• OpenTable

• Time management

• Micros POS

• Culinary experience

• Sales

• Food safety

• Aloha POS

Assessments

Sales skills — Proficient

May 2023

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Graphic design — Completed

May 2023

Using graphic design techniques and producing visual media to communicate concepts Full results: Completed

Bartending — Proficient

February 2022

Understanding, pouring, and mixing drink orders

Full results: Proficient

Food safety — Proficient

February 2022

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Food service: Customer situations — Proficient

February 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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