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Human Resources Customer Service

Location:
Carrollton, GA, 30116
Salary:
20.00 hourly
Posted:
February 24, 2024

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Resume:

Windy Smith

SUMMARY

Dedicated Human Resources professional with 5+ years of experience working in HR in warehouse/distribution center environments. Skilled in payroll processing, conducting orientation, and working with employee benefits. I am comfortable with conflict management and problem solving. I have a proven track record of following all company and HR policies and procedures.

SKILLS:

● Onboarding

● Payroll

● Employee Benefits

● Orientation

● Computer Skills

● Customer Service

● Conflict Management

● Recruiting

EXPERIENCE

Pilgrims Pride

Orientation Trainer

February 2023 to Present

● Performs task such as setting up

files on all new personnel, taking pictures for badges, obtaining employee numbers. Processes applications, employment forms, enrollment forms, pay change request, information and other confidential forms and records.

● Enrolls new employees in various programs and explains benefits. Distributes procedural manuals and other communications. Compiles data from personnel records and prepares reports. Verifies payroll entries and submits it to bookkeeping for new hires.

● Enters data into SAP for processing (W4 and Georgia tax papers, direct deposit information and anything that is connected to their job functions). Upload WOTC and emails it to correct people and upload SOP into SharePoint, for retainment.

● Completes new hire orientation. Sets up and teaches the new hires, with Alchemy training, all OSHA and Pilgrims videos (54 videos total) and completes all new hire paperwork. CJ. Logistics

Customer Specialist 1

October 2021 to February 2023

● Responsible for all activities in the Shipping and Receiving Office as the primary point of contact of scheduling all incoming and outgoing appointments for drivers

● Completing paperwork, maintaining schedules, and ensuring all paperwork is completed, error free

● Provide information both internally and externally Prologistix

Recruiter

July 2021 to October 2021

● Responsible for meeting hiring goals by filling open positions with talented and qualified candidates

● Sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience

● Full cycle recruiting for 10 buildings in GA and FL with two of those buildings being new start up buildings

Prologistix

HR Assistant

June 2021 to July 2021

● Responsible for conducting HR audits for I-9 and training

● Going through files to ensure that they were compliant Gap in Employment – Candidate took personal time off work during this time Wal-Mart.com

HR Associate

June 2015 to April 2017

● Employment relation paperwork (LOA, OSHA and Workers Compensation)

● Provides support for the hiring process by scheduling interviews and drug screens

● Processing new hires, terminations and transfer paper and data entry work; and assisting with new hire and transfer orientation

● Processes payroll documentation for pay adjustments by researching, verifying, and filing daily time reports, time and pay adjustments, and payroll edits; assisting with human resources functions (e.g., payroll, benefits, employment, etc.) including preparing, reviewing, analyzing reports and processing reports documents and logs to ensure compliance with applicable laws; responding to issues and questions related to payroll, benefits and employment; and reporting deficiencies to management

● Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open-Door Policy; and applying these in executing business processes and practices

Wal-Mart.com

HR Associate

March 2013 to June 2015

● Employment relation paperwork (LOA, OSHA and Workers Compensation)

● Provides support for the hiring process by scheduling interviews and drug screens

● Processing new hires, terminations and transfer paper and data entry work; and assisting with new hire and transfer orientation

● Processes payroll documentation for pay adjustments by researching, verifying, and filing daily time reports, time and pay adjustments, and payroll edits; assisting with human resources functions (e.g., payroll, benefits, employment, etc.) including preparing, reviewing, analyzing reports and processing reports documents and logs to ensure compliance with applicable laws; responding to issues and questions related to payroll, benefits and employment, and reporting deficiencies to management

● Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open-Door Policy; and applying these in executing business processes and practices

Wal-Mart.com

Transportation Clerk

February 2010 to March 2013

● Assisted management in the daily operations of monitoring workflow, providing team progress

● Provided administrative support by performing general clerical duties; entering data into multiple systems; scheduling appointments and maintaining appointment logs; and preparing, reviewing, maintaining, and analyzing reports, purchase orders (PO) and other paperwork.

● Monitored and processed deliveries by scheduling and maintaining log of delivery appointments; checking- in and releasing drivers and tracking late deliveries

● Prepares, reviews, and analyzes receiving/billing documentation and reports by verifying delivery bills and receiving documentation; researching and resolving discrepancies; completing necessary paperwork for shipping/receiving process and ensuring backup documentation

● Ensured freight was loaded onto trailers by moving freight manually or with powered equipment

● Organized shipping processes by coordinating and monitoring trailer movement and assisting managers with ensuring effective dock and trailer utilization EDUCATION

Some College Courses

Mt. Zion – High School Diploma



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