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Ma Lourdes Reyes

*** ****** ***, ****** *** York 11003

Tel: 347-***-****

ad3v5y@r.postjobfree.com

Summary of Work Experience:

• A dedicated hospital employee offering four years’ experience.

• As an all-around receptionist in-charge of accepting guests, maintaining cleanliness and organization at the lobby and front desk area

• Served chronically ill patients by assisting with daily activities and household tasks. I am patient and highly compassionate.

• As a fast highly efficient quick serve worker in restaurant. Prepared food orders quickly. Ensure that customers are happy and satisfied with their orders. Managed the cash register accurately.

Highlights:

• Customer oriented

• Hospital atmosphere background

• Organized and hardworking

• Cash Handling

• Exceptional time management

• Great decision-making skills

Accomplishments:

• Contributed to company’s 5-star customer satisfaction rating through exceptional guest service.

• Earned “Employee of the Month” in the months of January 2010 and July 2012. Experience:

Long Island Jewish Medical Center 2013 to present

Housekeeping Aide, Receptionist

Duties and Responsibilities - Maintain LIJ standard of cleanliness and orderliness. In-charge of sanitation of assigned areas by sweeping and mopping public stairways and hallways. Cleaned the exterior surface of lightning fixtures, including glass and plastic enclosures. Emptied and cleaned all waste receptacles. Kept stock of toilet tissue and paper towels and other restroom supplies. Kept utility sink rooms in clean, neat and orderly condition. Supplied guests with extra towels and toiletries when requested. Cleaned and dusted cobwebs from light fixtures, baseboard and window sills. Delivered special request items such as cribs to all the rooms. 2

Rest Haven Assisted Living – Canonsburg Pennsylvania 2010 to 2012 Nursing Aide/Cook

Duties and Responsibilities - Cleaned and organized patients living quarter, performed household tasks, such as laundry, dusting, washing dishes, vacuuming, planned, prepared and served meals and snack according to prescribed diets.

D' Island Restaurant 2008 to 2010

Supervisor

• Responsible for the service area operations. Checked the exact number of items ordered by each customer. Checked the quality and quantity of received products.

• Cleaned and prepared various food for cooking and serving. Served fresh and hot food with a smile in a timely manner.

Education:

University of Batangas Philippines Hotel and Restaurant Management 1989 to 1993 Undergraduate

Personal Attributes:

I am proud to say that I am honest, punctual, easy to get along with my colleagues, friendly, well mannered, self-motivated, hardworking and well-liked personality. I can communicate effectively with people of all ages. For sure, you can rely and trust me that I complete any assigned tasks on time and without any issues.