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Customer Service Office Coordinator

Location:
San Leandro, CA
Posted:
February 24, 2024

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Resume:

Ronettaparis Kindred

Oakland, CA

ad3v5s@r.postjobfree.com

+1-707-***-****

Experienced customer service

Work Experience

Front Office Coordinator

Almax Consulting - Hayward, CA

June 2023 to December 2023

Office coordinating

Problem management

Scheduling clients

Assisting clinicians

Answering phones

Helping clients

Communicating with their parole officers . Collecting urine from female clients . Processing new clients. Conducting screening for new clients. Updating client’s information Clinical Laboratory Technician

Industrial Medical Clinic - Antioch, CA

March 2018 to June 2022

● Greet and log in patients arriving at the office or clinic.

● Collect urine samples or other laboratory specimens for drug testing, log the specimens, and prepare them for testing.

● Enter patient, specimen, insurance, or billing information into the computer.

● Transport specimens or fluid samples from collection sites to laboratories.

● Explain fluid or tissue collection procedures to patients.

● Label specimens as required. Upload, fax, mail, alcohol testing form within 24 hours to appropriate location.

● Package specimens for transport and ship to lab indicated on work orders.

● Make certain the proper forms are used for various collections.

● Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.

Pharmacy Clerk

Safeway Pharmaceuticals - Novato, CA

February 2014 to August 2018

● Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.

● Receive written prescription or refill requests and verify that information is complete and accurate.

● Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

● Prepare and process medical insurance claim forms and records.

● Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.

● Operate cash registers to accept payment from customers.

● Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

● Answer telephones, responding to questions or requests.

● Establish or maintain patient profiles, including lists of medications taken by individual patients. Sales Coordinator

Kelly Moore Paints - Oakland, CA

January 2010 to March 2017

● Prepare and/or contribute to the processing of operational and sales documents.

● Accurately handle payment transactions, including cash and charge verifications, following company protocols and obtaining required approvals.

● Assist customers with the selection of paint colors and product lines through the point of sale.

● Accurately follows receiving procedures; unloads and stocks incoming inventory.

● Advise customers on product usage and disposal.

● Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. and frontline support. Self motivated professional with a background in clerical, admin, hospitality and human resource. Excellent communication and a high work ethic. Detailed oriented with strong organizational and prioritization abilities. Flexible and focused team player. Constantly in pursuit of self improvement to achieve my personal and professional goals.

Key Skills

Inventory management, Data

Entry, Storage, customer service, clinical and pharmacy software, billing, Excellent oral and written communication skills. Highly organized skilled problem solver, critical thinker, time management. Education

GED

Sierra Nevada College - Reno, NV

June 2007 to June 2009

Skills

• Collect urine samples or other laboratory specimens for drug testing, log the specimens, and prepare them for testing.

• Inventory management

• Label specimens as required. Upload, fax, mail, alcohol testing form within 24 hours to appropriate location.

• Antioch

• Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.

• critical thinker

• Enter patient, specimen, insurance, or billing information into the computer.

• Explain fluid or tissue collection procedures to patients.

• billing

• Storage

• Excellent oral and written solver

• Data Entry

• Transport specimens or fluid samples from collection sites to laboratories.

• time management. Industrial Medical Clinic

• June 2022

• clinical and pharmacy software

• Make certain the proper forms are used for various collections.

• customer service

• Clinical Laboratory Technician March 2018

• CA

• Greet and log in patients arriving at the office or clinic.

• Package specimens for transport and ship to lab indicated on work orders.

• Typing

• Specimen collection / processing

• Human resources

• Customer service

• Marketing

• Sales

• Hospitality

• Front desk

• Team management

• Guest services

• Cash handling

• Clerical experience

• Office management

• Problem management

• Customer service

• Typing

• Office management

• Front desk

• Cash handling

• Guest services



Contact this candidate