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General Manager Restaurant, Quality Auditor

Location:
Richmond, IN
Posted:
February 24, 2024

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Resume:

Roger Scott Ware

*** ***** ****** • Richmond, Indiana 47374 765-***-**** • ad3v4f@r.postjobfree.com

SUMMARY

Over 29 years experience in Automotive Parts Manufacturing and Restaurant Management with emphasis on profit and loss accountability, employee development, and improved customer satisfaction. Established new restaurant units in new markets. Described as an honest self-motivated team player.

WORK HISTORY

O’Charley’s Restaurant + Bar, Richmond, Indiana

Restaurant Growth Services 2/2021-Present

Manager responsible for all phases of the restaurant’s operation with a focus on kitchen operations.

Able to substantially lower food costs by implementing proper training, FIFO, realistic inventory, and waste management.

Reduced labor cost and reduced employees needed by cross-training and smart scheduling.

Able to reach out to the community and ensure our customers that we are adhering to all COVID protocols by using proper mask wearing and proper sanitation.

Established excellent ticket times while maintaining food quality by teaching proper use of the KDS systems.

Responsible for all ordering and inventory.

Applebee’s Grill + Bar, Richmond, Indiana

RMH Franchise 1/2019-2/2021

Restaurant General Manager responsible for all phases of the restaurant’s operation.

Reduced food cost through enhanced personnel training, proper usage of FIFO and developing and maintaining a realistic inventory.

Reduced labor cost through efficient management techniques such as cross-training employees.

Established excellent ticket times while maintaining food quality.

Responsible for all ordering and inventory.

Burger King, Richmond, Indiana

Carrols Corp.11/2015-3/2018 TOMS King 3/2018-1/2019

Restaurant General Manager responsible for all phases of restaurant operation including inventory, accounting and personnel development.

Achieved substantial food cost savings through enhanced personnel training, vendor negotiations, and waste reduction with an eye on theft.

Promoted restaurant within the Richmond, Indiana community by meeting with the Mayor and various church leaders.

Reduced labor cost through efficient management techniques.

Established and maintained excellent customer rapport resulting in strong sales increases.

Provided oversight of contractors and cleaning crews during store openings and closures.

Filled in as District Manager during vacations and vacancies.

Country Pride Restaurant, Eaton, Ohio

Travel Centers of America-Petro 6/2014-11/2015

Assistant Restaurant Manager responsible for all phases of restaurant operation.

Full service, home-style restaurant offering full menu 24 hours a day.

Achieved substantial waste reduction by training crew on proper food handling.

Reduced labor cost through efficient scheduling.

Primary Home Care Provider, Dayton, Ohio

3/2006-5/2014

Around the clock care of elderly Mother and Father.

Coordinated health care and medical benefits and managed all aspects of personal finances.

Created healthy meals with an eye on Diabetic and advanced Alzheimer’s patient’s needs.

UBE Automotive, Mason, Ohio

7/1998-3/2006

North American Operations of UBE/A-Mold Japan, is the world’s premier supplier of squeeze cast automotive aluminum wheels for the O.E.M. marketplace.

Quality Auditor responsible for insuring compliance to customer specifications throughout the manufacturing process.

Identified root cause(s) of manufacturing defects and implemented corrective action.

Defined plant performance metrics to monitor and improve operations.

Reduced manufacturing cost through scrap reduction.

Garfield’s Restaurant & Pub, Richmond, Indiana

Eateries, Inc. 5/1996-7/1998

Restaurant Manager responsible for all phases of restaurant operation.

Garfield’s Restaurant & Pub is a casual dining restaurant featuring a sports bar and employs 125 people. Strong contributor to the new restaurant Grand Opening Team.

Achieved substantial food cost savings through enhanced personnel training, vendor negotiations and waste reduction.

Reduced labor cost through efficient management techniques.

Established and maintained excellent customer rapport resulting in strong sales.

Provided oversight of construction, inspections and vendors for new restaurant operations.

Rax Restaurant, Richmond, Indiana

V.P. Management Inc. 11/1992-5/1996

General Manager responsible for all aspects of business operations including profit and loss. Provided leadership to store struggling without corporate support. Calculated expected food and labor costs for new products. Rax Restaurant is a quick service restaurant with salad bar and drive-thru service.

Designed and implemented employee training program.

Established restaurant as one of the "Top 10 Rax Restaurants" in the United States by increasing revenue in a highly competitive market.

EDUCATION

Sinclair Community College, 2013 Radiologic Technology (RAT). Dayton, Ohio

Wright State University, 1985 Advanced Business Courses. Fairborn, Ohio

Dayton Christian High School, 1984 College Prep Courses. Dayton, Ohio



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