KELLI JOHNSON

Lompoc, CA ***** 805-***-**** ad3v2w@r.postjobfree.com

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Relationship building and management

Maximizing profitability

Operations

Personnel development

Customer Relations

Team Building

Training and mentoring

Focused on having Inclusive and Diverse team

Store Manager, 12/2014 - Current

Marshalls – Lompoc, CA

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Managed 70+ store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Grew business from $4.5 mil to $12.8 mil in 8 years Won Presidents Club 2016

Store Manager, 02/2006 - 12/2014

Pier One Imports – Lompoc, CA

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Managed inventory control, cash control, and store opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Trained new employees on proper protocols and customer service standards. Social Science, 06/2000

California Polytechnic State University-San Luis Obispo - San Luis Obispo General, 07/1997

Allan Hancock College - Santa Maria, CA

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Contact this candidate