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Customer Service Medical Records

Location:
Brooklyn, NY
Posted:
February 24, 2024

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Resume:

CHRIS SKEETE H: GERMANTOWN, MARYLAND *****

P: 347-***-****

E: ad3v1i@r.postjobfree.com

* OBJECTIVE

I am an energetic, organized, and resourceful individual with 24 years of experience in the medical field. I have operated within a large state hospital setting working within the clerical, administrative, and customer service sector. I have gained a varying set of skills and experiences which I would like to bring to whatever job I work at. SKILLS SUMMARY

* Resourcefulness * Read and Process Flow Charts

* Organizational Skills * Exceptional Attention to Detail

* Provide Excellent Customer Service * Customer relationship management

* Maintain Control in High Pressure Situations * Expert in Time Management

* Excellent Verbal and Written Communication * Ability to Adapt Quickly to Change

* Proficient in Microsoft Office

PROFESSIONAL EXPERIENCE DOWNSTATE HOSPITAL BROOKLYN, NY

Clerical Specialist (1996-2022)

● Provides support to hospital staff by answering phones and assisting visitors and patients.

● Responsible for the admission and discharge of patients.

● Enter patient data into the system, and maintain and file medical records.

● Ensure that all functions are compliant with all HIPAA rules and regulations as well as state laws.

● Assist, instruct, and navigate visitors and patients

● Address questions and concerns regarding medical appointments and testing. DATAWATCH SYSTEMS Bethesda, MD

Central Station Monitor (1/2023 - 5/2023)

● Provides excellent customer service

● process incoming calls accurately

● Understand and disseminate information

● Work with internal teams to identify potential issues EDUCATION Clara Barton High School- Computer Science (1989-1993) Brooklyn, NY Hunter College of New York- Biology (1993-1995) New York, NY College of New Rochelle- New York Campus- Nursing (2000-2001) Brooklyn, NY Long Island University- Nursing (2001-2003) Brooklyn, NY



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