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Customer Service Representative

Location:
Lubbock, TX
Salary:
2000
Posted:
February 24, 2024

Contact this candidate

Resume:

Natequa Jenkins

Assistant Manager

Lubbock, TX **407

ad3v12@r.postjobfree.com

+1-806-***-****

I am a hard worker fast learner very dedicated and reliable. My motivations are my children and making a better life for them

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Dispute Resolution Specialist

PSCU - Lubbock, TX

November 2022 to Present

Third party credit union help card holders who has reported disputes and or fraud issue out credits and or refunds

Assembly Line Worker

Johnson Controls - Lubbock, TX

January 2022 to November 2022

Building fire sprinklers

Customer Service Representative

Sykes Work from Home - Lubbock, TX

October 2021 to February 2022

Medicare part D handle refills of prescriptions

Learning Ambassador

Amazon - Lubbock, TX

September 2021 to January 2022

Coaching team members training documentation sorting Floater

Shearer's Foods, LLC - Lubbock, TX

October 2020 to September 2021

supervisor, giving breaks and lunchs, transporting pallets to correct location, packing Environmental Services

corthall health care - Houston, TX

November 2018 to July 2019

Cleaning housekeeping for memorial hermann hospital DCS

NG & B enterprise Inc - Stafford, TX

August 2018 to December 2018

Direct care staff in home health Care, cooking, cleaning, passing medications, documentation Assistant Manager

Schlotzskys

December 2017 to July 2018

Money management trainer food preparation cashier inventory cleaning customer service Picker/Packer

CANTEEN VENDING - Grapevine, TX

October 2017 to December 2017

Picker/packer selected orders for bending and companies such as Walmart gas stations snacks CSR - Customer Service Representative

Vxi Global solutions

April 2014 to August 2017

Customer service up-selling taking payments inbound calls outbound calls selling dtv and at&t products keeping up with team stats monitoring team and calls (16-18) computer/Microsoft skills Assembler I

Johnson control - Lubbock, TX

April 2013 to March 2014

Assembly line worked in teams assemble fire sprinklers tested and boxed product Direct Support Professional (DSP)

Lubbock State Supported Living Center

November 2011 to February 2013

November 2011 to February 2013

Direct support documentation cleaning provide meds feeding bathing changing Stocker customer service

Winn-Dixie

September 2009 to July 2010

Faced the store before and during business hours unloading trucks sorted products also cashier/customer service

Education

Dental assistant

Kaplan college - Lubbock, TX

May 2012 to November 2012

Associate in Business administration

American InterContinental University

August 2009 to November 2011

High school diploma or GED

Skills

• CUSTOMER SERVICE (7 years)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (2 years)

• FAST FOOD (1 year)

• MICROSOFT OFFICE (5 years)

• Hospital

• Housekeeping Supervisor

• Clean

• Floor Tech

• Custodial experience

• Caregiving (3 years)

• Commercial cleaning

• Manufacturing

• Environmental Services

• Upselling (3 years)

• Laundry

• Residential Cleaning

• Food Preparation (2 years)

• Assembly (4 years)

• Home Care

• Typing (7 years)

• Power tools

• Painting

• Fraud (1 year)

• Banking (1 year)

• Financial services

Links

https://www.jobcase.com/p/natequa.jenkins1

Certifications and Licenses

Food Safety Manager

March 2018 to Present

Safety Food handling

Customer Service Skills assessment - Proficient

October 2018

Indeed Assessments™ evaluation completed with Proficient rating. View my results:

https://share.indeedassessments.com/share_assignment/2dmnzdkytoufwxf5 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Driver's License

Assessments

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Computer skills Microsoft office Microsoft word Microsoft account, Fast Food, Customer Service Links

https://www.jobcase.com/p/natequa.jenkins1



Contact this candidate