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Core Competencies

eCommerce Consultant/Project Mgmt

Delivery/Tech Project Management

Resource & Strategy Planning

Cross Functional Team Management

Strategy & Leadership,Market Analysis

Workforce Management

SAFe Agile Practices

Retail Business (Techno-Functional)

Business Development & Presales

A highly successful professional with international acclaim and an experience of 17 years. As a dynamic leader I am responsible for Business, People and Technology. Lastly worked as Senior Manager/Head of eCommerce Business in Samsung (SDS) Singapore.Leading enhancements for eStore, SMB, external partner program(B2B), etc in SEAO region.

Creating roadmap and eCommerce strategy for online platform. To streamline the requests for features/enhancements across all the streams. Establishing efficient teams and effective processes for successful delivery E-commerce domain expertise in SAP Hybris and IBM WebSphere Commerce, in designing, development and supporting E-commerce applications. As Practice Head, responsible for building teams with internal and external pool. Organize and establish selection/onboarding process for staffing. Primarily handle Go-To Market, Strategy, Partnerships & Alliances, Recruitment, People Happiness, Customer Acquisition, Delivery Enablement, Customer Delight, Implementing processes, & Change Management. Supporting Customers and Internal teams on all project activities- Workforce Management, Stakeholder Engagement, Manage Partnerships and Progress Vision and Roadmap planning. Driving the Change, Sprint Planning and Overseeing

& end to end ownership of design, configuration, deployment & testing of solution by coordinating with cross functional teams & frequently fill in the interim role(s) Knowledge of WordPress, Google Analytics, SEO, SEM, SMM, Email Marketing, conversion rate optimization and digital marketing techniques. Michigan, United States ad3uzs@r.postjobfree.com

LinkedIn - https://www.linkedin.com/in/praveenmatams/

+1 (248) 941- 6164

PRAVEEN. M

Career Timeline

VERIZON, Chennai

Analyst

IBM, Bengaluru

Senior System Engineer

SAPIENT, Bengaluru

Senior Associate

IKEA Sweden, Descom Finland – e Commerce Lead

TARENTO, Bengaluru, Technical Lead

Head of Group eCom Business SEAO

HAPPIEST MINDS, Bengaluru

Senior Technical Lead, Associate Director

Education

MCA (Computer Applications) BCA (Computer Applications) Vidyadayini College, Adarsh College,

OSMANIA UNIVERSITY, OSMANIA UNIVERSITY,

Hyderabad, India, 2004 Hyderabad, India, 2001

Certifications

SAFe, IBM WebSphere Commerce Developer 6.0

Omnichannel Strategy& Management (DartmouthX)

Retail Fundamentals (DartmouthX)

SAP Retail Omnichannel Commerce (SAP)

Digital Channel Planning & E-Commerce Strategy (DGI) Nov ’06 - July ’08 Aug ’08 - May ’11 May ’11 – July ’14 Aug ’14 - July ’16 July ‘ 16 – Dec ’21

Experienced People & Technology Leader, Certified SAFe 5 Program Consultant, Certified SAFe 5 Product Owner/Product Manager & IT Program Manager with

vast IT Exposure in Consulting, Services & Product Development.

Accomplished professional with international

work experience in delivering back-to-back projects successfully

Apr ’22 - till

Samsung Singapore

Sr Manager eCom Business Group

I T Skills

Ecommerce

SAP Hybris Commerce, IBM WebSphere commerce, E-commerce platform evaluation Knowledge in multiple platforms like WooCommerce and Shopify Technologies and Languages known

Java J2EE/, Spring Framework, Java Script, HTML

Operating Systems & Servers

Windows, Linux, Apache, Tomcat

Databases

DB2, Mysql, Hsql,Oracle

US VISA Status: No Sponsorship is required

Optimize specialized skill sets to don multiple hats of People leader, Technical Manager, consultant, functional architect, solution provider and delivery enabler

Spearhead the e-commerce stream, pre-sales, sales, business development, client relationships, strategy, planning, growth, revenue and successful delivery of large and mid-market client projects, generate sales / practice development, and responsible for consulting and architecture

Partner with business leaders / executives, ensure stakeholder participation in meeting customer needs; meet goals within India and abroad.

Work Experience

July ’16 – Dec ’21

HAPPIEST MINDS, Bangalore as Practice Head/Associate Director Head the Technology practice team, oversee e-commerce enablement, deliver business outcomes by implementing solutions and aid in technical evolution of customer's platforms

As Practice Head, responsible for building teams with internal and external pool. Organize and establish selection/onboarding process for staffing. Plan and execute regular activities for upskilling of team. work with different technology groups and organize trainings/skill development plan at each competency.

Mentoring across practice to build leaders/technology savvy’s and so on. Set objectives at each competency and provide regular feedback. Conduct annual performance review cycle.

IKEA Sweden as Sr. Consultant, Descom Finland as eCommerce Lead (Onsite) TARENTO, Bangalore, as Technical Lead

Creating and Maintaining Product Backlog.Gap Analysis & Process Consulting Involved in estimation of project tasks and solving related problems Assessed risk factors, drafted the plan and scope to delegate duties Negotiated with customers on change control and delivery dates Motivated the team and maintained optimal work load on each associate Involved in the complete cycle of end to end development process. Work Experience

Aug ’14 - July ’16

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Jan ’20 - July ’20 Project for a Fertilizer company Auckland Council, Auckland, New Zealand as People/Technical Manager (onsite) Jan ’19 - Present Project for Government Services Auckland Council, Auckland, New Zealand as People/Technical Manager

(onsite/off)

Jan ’17 – Dec ’19 Project for BGW Group, Australia July ’16 - Dec ’16 Project for COMPUCOM PERSONA

Project Leadership & Management

Recruitment and Mentoring

Resource Planning & Allocation

Requirement Analysis & Estimation

PI, Sprint planning, Reviews

Technical Excellence

Time Management

Negotiation, Problem Solving,

Risk Management

Aug ’15 - June ’16 Project for IKEA, Sweden

Worked for a well-known retailer in home furnishing. Procured, estimated and developed plans to furnish various requirements. Interacted with clients for status updates and OPL clarifications (Open Point List). Launched search integration with 3rd party provider; increased product relevancy.

Aug ’14 - July ’15 Project for KESPRO, Descom, Finland Coordinated with the company providing purchasing solutions for professionals of HoReCa sector. Designed e-sites with multi-language support, login scalability, order placement in different modes and user-friendly management customization. Design and Development

Sprint Reviews and Demo’s

Project Planning

Client Interaction

Samsung Data Services, Singapore as Sr.Manager SEAO / Head of Group eCom Business

As eCommerce Manager, leading enhancements for eStore,SMB,external partner program(B2B),etc in SEAO region.

Manage and guide a team of Business Architects, Solution Architects, developers and QA team

Manage and guide end-to-end eCommerce platform enhancements and support critical issues including pre-project initiation, impact analysis, functional specifications to development, testing and support. Responsible for enhancements Eg. payments, Tradein, delivery,customer journey Managing internal and external project teams, vendor management and collaborate with key stake holders in cross locations Participate in global conferences in organization, define and present roadmap for next releases

Work Experience

April ’22 – till date

Project Leadership & Management

Resource Planning & Allocation

Stakeholders, Vendor Management

PI, Sprint planning, Reviews

SAFe implementation

Objective Setting, Performance

Reviews/appraisals

Work Experience

May ’11 - July ’14

SAPIENT, Bangalore as Senior Associate

Projects related to mobile commerce needs catering across 2000 physical stores in 26 countries

Analyzed current system / features used latest API framework of WCS and BOD Created REST APIs (web services) for the existing functionalities for mobile client Designed and implemented major functionalities such as Login and Add to Cart Analysed existing system and features, and enhanced performance parameters June ’11 - July ’14 Project for Staples Online Store : e-Sites: Ideated for Implementation / Enhancement of multilingual / multi-site concept on e-site in WCS 7 version. Analysed CR, designed and implemented documents for Staples-Canada e-site. Operationalized concept-based code for multilingual / multi-site through integration gateway, appropriate logic, browse path flow and re-captcha feature for staples.com\staples.ca. Created B2B e commerce system design based on REST APIs (web services) for the existing functionalities which caters to the mobile consumer segment. Examined different aspects to set up Staples e-sites’ Disaster Recovery environment, staging capabilities for a WCS extended sites system running with 2 stores.

Research and Development

Testing

On-Time Deliveries

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Nov ’ 07 - July ’08 Project for JBoss Admin Console Installed software for a company that offers a user-friendly interface on the JBoss platform. Contributed significantly in the development of Auto-Discover / Control module that control resources on-demand, on schedule, or in response to events. As customer coordinator assessed needs and suggested suitable solutions.

Dec ’06 - Oct ’07 Project for CNDP (Common Notification Delivery Platform), EODB (Enterprise Order Database Management) Offered solution to a platform that provides notification to customers on trouble management in tickets, alarms/events, billing / order management as alerts on Desktop, Blackberry and cell phone. Independently built the user interface using JavaFX and worked on timer threads to poll RSS feed and pass the message.

Suggested creative pathways for a major player in the Enterprise Information Integration at Verizon Business, USA. Used Struts MVC framework to develop reporting-portal. Optimized X Query, Java Web Services (JWS) and developed data services layer. VERIZON, Chennai, Worked as Analyst

Deployed cum setup services running on the JBoss platform that allows its administrators to monitor the JVM performance from the host operating system's perspective, offering CPU utilization, real memory statistics, and file handle consumption by the JBoss process

Designed the control capabilities to allow administrators to start, stop, and restart the JBoss servers through the Console

Work Experience

Nov ’06 - July ’08

Design and Development

Production Management

Troubleshooting

Apr ’10 - May ’ 11 Project for 1800 Flowers (IBM), Fresh Digital Deployed for a quick start approach that leverages IBM’s RAPiD asset tool to accelerate implementation process. Developed new e- commerce websites for Baskets & Flowers, Cheryl & Co.(CCO), The Popcorn Factory (TPF) and NAPCO. Analyzed and designed technical requirements; clarified all key points to counterparts as offshore coordinator. May ’09 - Mar ’10 Project for Kmart (online retail development) Launched software to enhance its current offer of physical store, phone and fax shopping by including an Online Store for both Australia and New Zealand as a part of multi channelling. As Technical lead tested and validated applicability of new elements extensively and guided the team in implementation.

Oct ’08 - May ’09 Project for Lowes (new platform development) Accomplished re-platforming of the existing Lowes.com platform with advanced WC features and capabilities. Assisted the project in the third stage to develop Lowes- home / super-category / product details pages.Played a Key role to analyze, fix and rectify the defects quickly.

IBM, Bangalore as Senior System Engineer

Projects related to deploying a quick start approach that leverages IBM’s RAPiD asset tool to accelerate the e commerce implementation process Worked in sync with Fresh Digital Website Initiative to launch new e commerce websites for Baskets & Flowers, Cheryl & Co. The Popcorn Factory and NAPCO Enhanced capacities / easy inheritance to speed future web store implementation timelines by 1-800-flowers

Work Experience

Aug ’08 - May ’11

Design and Development

Bug Fixing

Implementation

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