Jose Jesus Rodriguez Carroz

***** ********* ****, *******, ******* 32829

786-***-****

ad3uyv@r.postjobfree.com

Proactive Professional experienced in managing a variety of customer service, construction teams and projects. Successful in creating effective communication between customers, personnel, general contractors, and the management team. I possess an innate ability to lead diverse teams. Customer Satisfaction-oriented. Self-motivated to work efficiently and effectively to complete tasks or projects on time and within budget, and successful at finding cost-effective solutions to the various challenges that arise during the different tasks assigned.

Skills

•Customer Satisfaction

•Organized and detail-oriented

•Client-focused

•Cost control

•Computer Proficient

•MS Office proficient

•Client-focused

•Quick learner

•Project Control

•Contract negotiation/review/drafting

Experience

OCTOBER 2020 TO PRESENT

Sales Associate

Autonation Toyota Winter Park

As AutoNation Sales Associate I am responsible for selling new and used vehicles with the highest requirements of customer satisfaction and volume standards expected for the Corporation.

The regular daily activities include, and not limited to,

- Interacting with hundreds of customers to help guide them in their vehicle purchase, asking questions and listening carefully.

- Search the inventory of vehicles to help find the perfect match for your customer.

- Describe all optional equipment and accessories available for customer purchase, and explain in detail product features and benefits.

- Use outstanding communication and listening skills to help negotiate terms that ensure payment options meet your customers’ lifestyles, budgets, and expectations; close the deal.

- Provide an exceptional customer experience, driving loyalty by following up to ensure customer satisfaction.

- Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in AutoNation service departments.

JANUARY 2020 TO OCTOBER 2020

Shuttle driver

Autonation Toyota Winter Park

Transporting dealership personnel between main buildings and parking lot complying with the safety rules in a friendly and courteous manner. Ensuring all vehicles are clean and sanitized on a daily basis. Reporting any issues on the vehicles assigned to perform the required maintenance. Attending promptly any other functions assigned.

FEBRUARY 2019 TO NOVEMBER 2019

Customer Service Associate

Walgreens, Orlando, Florida

Modeling and delivering a distinctive and delightful customer experience. Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answers questions to ensure a positive customer experience. Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits.

NOVEMBER 2018 TO DECEMBER 2019

Rental Car Driver – Lot Coordinator

Managed Labor Solutions, Orlando Airport, Florida

Moving vehicles around the rental car facility in the Airport and from/to the lots of the rental car companies.

AUGUST 2016 TO SEPTEMBER 2017

General Manager

FABECO, C.A., Maracaibo, Venezuela

Management of the company, developing activities of Budget Development, Construction Management, Procurement of Materials, General design of metalwork structures, civil structures, etc., in the various works carried out. Concrete bridges, house construction, housing remodeling, maintenance of water piping, etcetera.

JULY 2004 TO AUGUST 2016

General Manager-Owner

Realco, C.A., Maracaibo, Venezuela

Running of the company, developing activities of Budget Development, Construction Management, Procurement of Materials, General design of metalwork structures, civil structures, etc., in the various works carried out. Concrete bridges, house construction, housing remodeling, maintenance of water piping, etcetera.

JANUARY 2002 TO JANUARY 2003

Non-Industrial Building Maintenance Supervisor

Petróleos de Venezuela, S.A. – PDVSA, Maracaibo, Venezuela

Responsible for the activities of civil, mechanical, electrical maintenance, security systems, air conditioning, elevators, furniture, auxiliary services, etc. and various investment projects for the improvement of non-industrial building facilities on the West Coast of Lake Maracaibo, with an area of offices more than 500 thousands square feet and a user population of 3,100 people. Management of an annual budget of 8.0 million USD approx., and a workforce of 120 people.

JANUARY 2001 TO JANUARY 2002

Residential Facilities Maintenance Supervisor

Petróleos de Venezuela, S.A. – PDVSA, Cabimas, Venezuela

Responsible for the maintenance of civil, mechanical, electrical, water system, sewing system, gas, landscaping, parks, schools, clinics, roads, etc. and various investment projects for the improvement of the camps on the East Coast of Lake Maracaibo, distributed in 18 urbanizations from Cabimas to Bachaquero with a total of 5,800 houses and a population of users of more than 30,000 inhabitants. Management of an annual budget of approximately 21.9 million USD and a workforce of 500 people.

DECEMBER 1996 TO JANUARY 2001

Contracting Supervisor - General Engineering Department

Petróleos de Venezuela, S.A. – PDVSA, Maracaibo, Venezuela

Responsible for the activities of pre-contracting, contracting and administration of contracts executed by the Organization, related to civil, mechanical, electrical maintenance, water systems, sewage systems, gas, landscaping, housing camps, parks, schools, clinics and roads located on the East Coast of Lake Maracaibo, as well as the maintenance of the administrative buildings of the entire Western Division, through the strict application and compliance of both the Tenders Law and its regulations and the Internal Regulations, thus guaranteeing the timely and continuous availability of the effort contracted for the execution of these activities.

AUGUST 1986 TO DECEMBER 1996

Supervisor of Planning-Cost Estimating-Contracting

Petróleos de Venezuela, S.A. – PDVSA, Maracaibo, Venezuela

During the period the indicated positions were performed in chronological sequence, all within the function of Planning and Project Control of the General Engineering Department, being able to know in detail with great mastery, the whole process of control of the projects of the different specialties (mechanical, electrical, civil and instrumentation) that the Organization executes, from the reception of the Basic Engineering by the Design Group, its planning using diverse computerized systems (Artemis, OpenPlan, etc.), its different cost estimates (from Class 1 up to Class 5), the request of the different budgetary provisions based on financial feasibility and profitability analysis, the control and monitoring of the programmed disbursements of said budgets for each period, as well as the coordination of precontracting, contracting activities and administration of contracts executed by the Organization, related to construction projects for facilities for oil production such as flow stations, compressor plants, multiple distribution and pumping, laying pipe systems both terrestrial and sub lacustrine, distribution plants, buildings, power lines, centralized control systems, etc. for the entire Western Division, through the strict application and compliance of the Tender Law and its regulations as well as the Internal Regulations, thus guaranteeing the timely availability of these facilities to maximize crude production and the production potential of the company in this Western Division.

DECEMBER 1982 TO AUGUST 1986

Mechanical Engineer - Special Projects Organization

Petróleos de Venezuela, S.A. – PDVSA, Tia Juana, Venezuela

I was part of the team of engineers responsible for the activities of Mechanical Design of the Organization of Special Projects, responsible for the development of the most important projects of those years in the Western Division which were: Development Project West Urdaneta - D.U.O., Project Expansion of the Compression Capacity of the West - E.C.O., Raising of Docks of Tía Juana and Lagunillas, and Punta Gorda Power Plant Expansion Project. In that Organization I worked in several positions as a Mechanical Engineer, among which we can mention the design of the pipe layout of the Control Module of the PCUD-1, Design of a Water Drainage Station Rain in Tia Juana, Inspection in the Assembly of the Compression Modules in PC-UD-1 using the Atlas Crane, Design of the Units Fuel System GasTurboGenerators Frame 5 of 20 MW Nos. PG-11 to PG-14 in the Electric Power Plant of Lagoven in Punta Gorda, Structural Evaluation of the Morichal Land Route to the Port of Ferromineras in Guayana for the transfer of a GasTurboGenerator Unit from the Lagoven Power Plant in Morichal to Punta Gorda, Inspection for the disarmament and Overhaul of a GasTurboGenerator Unit 5 of 20 MW, Evaluation of GasTurboGeneratorUnits in the Cadafe Plant in Valencia, Inspection of the manufacture of pressure vessels based on ASME Code, various engineering calculations, etc.

Education

JUNE 1986

Maintenance Specialist

Universidad del Zulia, Faculty of Engineering, Maracaibo, Venezuela

JUNE 1981

Mechanical Engineer

Universidad del Zulia, Faculty of Engineering, Maracaibo, Venezuela

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