YB

YAKEYIA BROWN

ad3uya@r.postjobfree.com 513-***-**** Cincinnati, OH 45215

Hardworking medical assistant skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Quality Assurance

Analytical Thinking

Installation and Repair

Scheduling and Coordination

Customer Service

Documentation and Reporting

Heavy Lifting

Verbal and Written Communication

People Skills

Friendly, Positive Attitude

Computer Skills

First Aid/CPR

Microsoft Office

Flexible Schedule

Organizational Skills

Good Work Ethic

Training & Development

Team Management

Gastro Health Cincinnati, OH

Patient Care Coordinator

06/2023 - Current

Coordinated patient care services with the medical team to ensure quality and timely delivery of care.

Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress. Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.

Scheduled appointments for patients and coordinated follow-up visits as needed.

Scheduling 12-14 patients a day

Mount Auburn nephrology Cincinnati,

OH

Medical Assistant

07/2022 - 04/2023

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Cleaned and maintained medical equipment following procedures and standards.

Documented notes during patient visits.

Responded to patient callbacks and phone-in prescription refill requests. Contacted pharmacies to submit and refill patients' prescriptions. Summary

Skills

Experience

Aquarius professional staffing,

Cincinnati, OH

Front Desk Receptionist

05/2022 - 07/2022

Handled payment processing and provided customers with receipts and proper bills and change.

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Received incoming calls and coordinated with staff to fulfill customer requests.

Signed for packages, recorded deliveries and distributed to personnel. Scheduled appointments and maintained and updated appointment calendars.

Greeted customers, answered general questions and directed to appropriate locations.

Crown Services Inc. Cincinnati, OH

Medical Assistant

01/2022 - 03/2022

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Organized charts, documents and supplies to maintain team productivity. Alto Staffing Cincinnati, OH

Medical Assistant

10/2020 - 08/2021

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Cleaned and maintained medical equipment following procedures and standards.

Documented notes during patient visits.

Responded to patient callbacks and phone-in prescription refill requests. Educated patients about medications, procedures and physician's instructions.

Contacted pharmacies to submit and refill patients' prescriptions. Win med city west Cincinnati, OH

Registration Representative,

03/2020 - 07/2020

Checked insurance benefits, received payments and provided receipts. Gathered personal and insurance information from each patient. Answered questions about admissions, financial and hospital policies. Gathered, verified and processed patient paperwork. Scheduled appointments based on individual patient requirements and facility availability.

ATA College Cincinnati, OH

Medical Assistant in Medical assistant

03/2020

Honor Roll [Semester and Year]

Princeton High School Cincinnati, OH

High School Diploma

05/2018

Education and Training

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