Customer Service Sales Associate
Resume:
MYA COIL
Teller
Huntsville, AL
*******@*****.***
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers and cash management. Trained in all aspects of opening and closing procedures. Multitasks smoothly to handle customer and bank staff needs.
Professional Experience
June 2022 - Present Teller Redstone Federal Credit Union Attended to customer requests, including cashing checks, depositing money, and writing money orders Manage customer requests quickly and efficiently, including cashing checks and money orders, depositing and withdrawing cash, checking account balances, and providing account information Interface with bank customers to identify banking needs, recommend financial solutions, and identify ideal products to achieve client goals
Promoted banking products, like loans and higher-tier checking and savings accounts to clients Directed customers to personal bankers to open additional accounts or subscribe to further services September 2021 - May
2022
Sales Associate Dillard's Department Store
Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items
Maintained high customer service standards in high-volume, fast-paced environments Used point-of-sale machines to process payments at tables and cash registers Exceeded sales goals by 15% on a regular basis
Supported customers by offering advice, recommending tools, and upselling additional products March 2019 - August 2021 General Manager Cellairis Education
Present Bachelor of Science in Hospitality, Sport, and Tourism Management with an emphasis in Tourism Management with a minor in Sports Management Troy University Key Skills
Trained team members in successful strategies to meet operational and sales targets. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Managed day-to-day staffing and handled scheduling for all store employees. Customer Service & Relationship Management
Cash Handling
Attention to detail
Maintaining cash drawer allocation
Teamwork
Project Management
Organization
Time Management
Cross Selling
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