Manu Arora
Experienced Salesforce Admin
Transitioning to Product Marketing
Manager
A seasoned Salesforce Admin with a strong background in sales and marketing, seeking to leverage my skills in a Product Marketing Manager role. Proficient in Salesforce Sales Cloud, JIRA, and Salesforce Lightning Framework, with a proven track record of driving lead conversion and managing cross-functional customer journeys.
************@*****.***
McKinney, TX
Work Experience
Digital Product Manager
1Tickkmark
September 2023 - February 2024
• Identified unique solutions to development process issues, ensuring customer requirements were met and efficient implementation was achieved.
• Contributed to the team's success by leveraging my creative problem-solving skills and knowledge base. Salesforce Admin
Popular Bank
June 2019 - August 2023
• Established user groups and configured workflows to ensure proper routing of leads to marketing members.
• Designed and deployed custom tabs and validation rules, showcasing my technical skills and attention to detail. Salesforce Admin
Comcast
June 2018 - May 2019
• Managed a fast-paced queue of support/project requests from various departments, ensuring all issues were resolved efficiently.
• Demonstrated strong focus and leadership in a high-pressure environment. Education
Mumbai University
MA Master
December 2021
MA Master at Mumbai University, further enhancing my knowledge and skills in sales and marketing. Mumbai University
BA Graduation
December 1998
BA Graduation at Mumbai University with a focus on sales and marketing. Skills
Salesforce Sales Cloud Leadership Assigning Tasks Sales and Marketing Lead Conversion Team Work JIRA Improvement Creative Knowledge Base Team Foundation Server Salesforce Lightning Framework CrossFunctional Customer Journeys Quality Center