NICOLE MURRAY

SKILLS

*S/Lean

Time Management

Manufacturing

Communication

Problem Solving

Strategic Thinking

Conflict Resolution

Inventory Control

EXPERIENCE

Sephora – Supervisor, DC Operations

2022 - Present

Supporting Operational Excellence. Spending approximately 75% of shift on the operational floor. Responsible for engaging with associates, coaching, teaching, developing, and providing performance feedback with inspirational intent. Identifying and prioritizing tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. Driving results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision of a team of skilled employees, including temporary agency employees working in the department. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise. Ensure a safe environment for the team by driving safety strategies, recognition, and accountability.

Kenco Logistics - Network Inventory Manager

2021- 2022

Responsibility for implementing, sustaining, and continually improving the Network’s Inventory Management Program through the direct supervision of Inventory Supervisors. Developed, and continually improved the Network Inventory Management Program. Supported all levels of the network operations team through training, process development, audits, and data analysis.

Cummins (Harrisburg, PA) – Ops Manager

2015-2021

Performed Interim Site Manager role for 6 months. Regularly inspected department for safety hazards and either resolved them or reported them to the safety manager as appropriate. Maintained the physical condition of the warehouse and equipment. Managed building security by giving access to facilities as needed. Monitored inbound shipments to ensure inventory balancing. Conducted semi-annual performance evaluation. Monitored and analyzed employee turnover. Drove results and continuous improvement in the organization. Conducted semi-annual performance evaluations. Motivated associates to utilize Lean Tools. Supported strategic improvement efforts through the utilization of Lean and6 Sigma methodologies. Reduced backorder line days and DPMO by 32% overall. Increased inventory accuracy by 16%

EDUCATION

University of Memphis

1993 to 1998

Bachelors of Arts &

Science

NICOLE MURRAY

CONTACT

901-***-****

ad3ux1@r.postjobfree.com

EXPERIENCE

KM Logistics – Shift Supervisor (Order Control & Premium) 2014-2015

Assigned duties and examines work for exactness, neatness and conformance to policies and procedures outlined in the QMS. Prepared and distributed various reports needed for the normal day- to-day operations of the facility, in order to make sound business decisions. Communicated daily through a morning meeting with associates to make sure that all work instructions were understood, procedures and safety practices were being followed, and that Team Leads were performing as expected. Reduced overages and shortages by implementing new picking procedures. Analyzed processes and procedures to produce maximum service with minimal downtime. Monitored a variety of operational information to ensure associates are meeting expectations and following standard work. Developed and maintained a productive work team through cross training, sound communication and motivational techniques. Kelly Services – Shift Supervisor

(Picking/Packing/Sorting/Shipping)

2009-2014

Monitored daily and weekly performance, quality, and provided detailed performance feedback to assist Employee’s in correct clocking code to ensure accuracy and validity. Worked closely with Area Manager's to ensure that the daily goals and objectives were met. Clearly communicated the daily/weekly/monthly job expectations, consequences of employees by training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality. Responsible for ensuring associates were performing up to efficiency and accuracy standards