Place Pamburai

Marital status: Single

National ID No: 22-189720K22 Zimbabwean

Languages: Fluent English, Fluent Shona and Good Ndebele Religion: Christian

Email: ad3uv8@r.postjobfree.com

Telephone: Cell:+263*********, WhatsApp: +263********* Summary

I hold a Masters of Business Administration (Management Strategy) a Post Graduate Diploma in Business Administration and an Honours Degree in Bachelor of Business Administration from the University of Namibia. I have experience in customer service consultant, sales representative, administrative assistant and teaching. I have also worked as an assistant to the Senior Administrative Officer at the University of Namibia Centre for Open Distance and eLearning (CODeL) section in 2019 while doing my thesis. Currently, I am a marketer and a customer service assistant for ARP Mpofu Fresh Farm Produce business while doing my practical driving lessons with Easy Go Driving School on free time. I am a result oriented individual with almost 2 years of experience in customer service, teaching. I recently gained experience and a certificate in nurse Aide from the Zimbabwe Red Cross Society.

I am highly dedicated and have exceptional client service experience through excellent communication and listening skills. I also possess the following qualities: compassion patience empathy cheerful kind vibrant and observant empathy which I have gained during my Nurse Aide attachment at Masvingo Provincial Hospital. All these skills have enabled me to be a very good team player with the ability to lead teams with individuals from various backgrounds. Professional Certification

I am qualified in the field of Business Administration with majors in Management Strategy, Strategic Marketing Management and in Banking and Finance. I have passed with distinctions in Human Resources Management and in Operations Strategy and several 70 to 79 grades from my post graduate studies.

Education

• Masters of Business Administration – University of Namibia (April 2021)

• Post Graduate Diploma in Business Administration – University of Namibia (2017)

• Bachelor of Business Administration Honors – University of Namibia (2014) Work Experience

Kazo Consultancy: Administrative Assistant: 2015

Receiving visitors, answering calls and calling clients, call scheduling, preparing and issuing receipts, products presentations to prospective clients, photocopying and printing Zimbabwe Ministry of Education Sports and Culture: Teacher: 2007 Preparing and conducting class lessons, conducting and coordinating school assemblies and leading exam revision practices.

ZB Life Assurance: Sales representative: 2014

Selling life assurance policies, marketing various company products and policies, addressing clients and closing sales, issuing flyers and calendars, always look and reach out for new prospects, doing follow ups on previously addressed clients through phone calls and signing policy forms on behalf of clients.

Cater Commercial Equipment Ltd: Customer Service Consultant: 2014 Marketing company products, generating cash receipts, preparing and emailing quotations to clients, attending to and addressing customer complaints, negotiate deals and prices on behalf of clients, receiving calls and calling clients.

Computer competency

Proficient in Ms Excel, Ms Word, Ms PowerPoint, Outlook, email and internet usage Skills

• Leadership abilities and delegation skills

• Positive attitude and strong work ethic

• Customer-focused mindset and willingness to go above and beyond

• Active listening and effective communication skills

• Ability to handle stress and maintain composure under pressure.

• Ability to work under pressure even with minimal supervision

• Excellent team player

• Adaptability, Empathy, Authenticity, A willingness to go the extra mile,

• Time Management, Resourcefulness, Detail Oriented, Anticipate Client’s Needs, Customer Service Hobbies

• Academic, health or business discussions

• Reading articles and newspapers

• Internet surfing

• Networking

• Travelling

• Playing volleyball and netball

• Participating in charity programs

REFERENCES

Ms Aune Sam

International Students Officer

University of Namibia

Private Bag 13301

Cell: +264-**-*******

Email: ad3uv8@r.postjobfree.com

Dr G. Mwakipesile

Senior Research Coordinator

University of Namibia

Namibia Business School

ad3uv8@r.postjobfree.com

Tel: +264-**-***-***, +264-**-***-****

Ms. J. Haihambo

Academic Officer

Namibia Business School

University of Namibia

Private Bag 13301

Windhoek

ad3uv8@r.postjobfree.com

Phone:+264-********

Cell: +264*********

Sister Maramba

Masvingo Provincial Hospital

Ministry of Health and Child Care

P. O. Box 114

Masvingo

Cell: +263*********

Contact this candidate