Jessica Acosta

Cover page

Pueblo, CO *****

ad3utq@r.postjobfree.com

+1-719-***-****

As an experienced Licensed Psychiatric Technician, the posting piqued my interest. When reviewing the job requirements and your website, I was excited to see that my qualifications and personal traits align with your needs and mission. I bring a set of talents that I believe will be valuable In my Licensed Psychiatric Technician role, I honed my abilities in crisis intervention and family therapy, providing a solid foundation for this position. My critical thinking strength, people-centric nature and eagerness to please have afforded me excellent customer service skills. I am excited to contribute my strengths and proficiency in decision-making toward your team efforts. As an extroverted and personable communicator with a proven track record in goal setting, my focus on building strong professional relationships has been a valuable asset throughout my career. I have been out of the field for a time due to some unexpected medical issues. Everything has been taken care of and I am ready to get back into the workforce. I would be open to elaborate more if you have further questions! Please review my resume for a complete collection of my work history and accomplishments. I would like to schedule an interview at your earliest convenience and will contact you next week to check on your availability. I look forward to discussing how my personality and work history fit this role. Thank you for your time and consideration. Sincerely, Jessica Acosta

Willing to relocate to: Colorado Springs, CO - Cañon City, CO - Walsenburg, CO Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Pueblo Transit - Pueblo, CO

June 2021 to Present

1. dispatch, answer phones, make schedules, take call offs, fill schedule, ticket sales, customer service, direct drivers with construction / road closures, count vault (passenger monies), data entry, greyhound, LPT

Pueblo Regional Center - Puebla, CO

August 2007 to November 2018

Cared for DD clientele ranging from mild to profound I worked there for nearly 12; year's and always received good to hear PAPS ( yearly assessments) from my supervisors. I work hard, have a flexible schedule, great work knowledge, customer skills. Had longevity w PRC until health issues had arose HCT1

Pueblo Regional Center - Pueblo, CO

August 2007 to November 2018

LPT for DD clientele ranging from mild to profound . Passed meds, ran appointments, took on outings, counseled, cooked, cleaned, ADLs, data entry, trainings, and more Education

Licenced psych tech in DD endorsement

Pueblo Regional Center - Pueblo, CO

August 2007 to November 2018

High school or equivalent

Skills

• Senior Care

• Medication Administration

• Vital Signs

• Caregiving

• Food Preparation

• Medical billing

• Medical office experience

• Customer service

• Patient Care

• Medical Coding

• Medical Scheduling

• Filing

• Medical terminology

• Banking

• Medical Records

• Meal Preparation

• Laundry

• Insurance Verification

• Conflict management

• Developmental disabilities experience

• Venipuncture

• HIPAA

• Clerical experience

• Crisis Intervention

• Data management

• Technical support

• Microsoft Access

• Databases

• Microsoft Excel

• Communication skills

Awards

#1 in graduation class

December 2007

Certifications and Licenses

LPT

December 2007 to March 2025

CPR Certification

LPT

January 2008 to March 2025

Lisened Psych Tech (LPT) through the Colo State Board of Nursing DD endorsement Additional Information

Have CPR certification

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