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Customer Service Staff Accountant

Location:
Omaha, NE
Salary:
58000
Posted:
February 23, 2024

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Resume:

Kristina Cox

**** * ***** *****, *** ****, Omaha NE 68154

C: 402-***-**** ad3uto@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Godfathers Pizza October 2023-February 2023 Temp

Payroll & Staff Accountant

• Processing Payroll for hourly & salaried employees

• Process Offcycle Checks

• Handled employee questions/concerns/issues

Kiewit July 2023-September 2023 Temp

Payroll Account Processer

• Processing weekly payroll for Canada through SAP

• Process & pay out offcycle checks/ACH’s

• Handled cases for one off situations

Lutheran Family Services April 2021-June 2023

Payroll Accountant II

• Responsible for bi-weekly payroll & expense report processing. Make certain that all are coded to correct funder.

• Reconcile & pay benefit invoices in a timely manner. Recouping missed premiums from employees.

• Provide high level of customer service to employees & ensuring pay is correct.

• Process payouts for terminated employees; handle retroactive pay increases.

• Updated process & procedures for all payroll related tasks AMN Healthcare August 2020-December 2020 Temp

Accounts Receivable Specialist

• Reconcile & process incoming payments from clients. Make necessary adjustments, upload payments into the system

• Update/Add billings terms for new or existing clients OCI Insurance & Financial Services July 2017-March 2020 Senior In Force Group Insurance

● Responsible for handling & resolving broker, client, carrier questions, inquiries & issues

● Daily interfacing with multiple clients, carriers, vendors & employees

● Processing & completion of 1094/1095 forms, 5500 filing, PCORI filing

● Provide & maintain high level of customer service Arthur J Gallagher November 2015-July 2017

Flexible Benefits Account Manager

● Verify eligibility of claims & issue payments to participants & vendors for FSA/HRA accounts

● Handle & resolve benefit & claim questions

● Accountable for initial set up of incoming new business, responsible for renewal of contracts

● Support annual Open Enrollment process

● Generated monthly reports, statements & billings for assigned groups/accounts ConAgra Foods July 2006-November 2015

HR Specialist

● Process all enrollments, termination, changes related to benefits and payroll.

● Payroll processing for 12 locations nationwide – 2500 employees

● Review and process weekly COBRA report and submit to vendor

● HR Call Center – employee, location and vendor assistance CORE COMPETENCIES

• Accounting – Detailed eye for any situations or issues related to payroll or employee’s pay

● Benefits Administration- assisted with employee education; entry of new

● hires, changes, open enrollment and edits in HRIS; Military leave and LOA; work closely with carriers on claims and records management; assisted with death benefit claims

● Employee Relations – ensure consistent policy adherence; address employee concerns and resolve issues; assist with edits/updates to the process and procedures.

● Training – provide training and development to new employees regarding procedures and practices.

● Onboarding – entered new hire paperwork and orientations.

● Personnel Administration – maintain accurate employee files; perform data entry into HRIS, interpreted company policies and processes to ensure consistency for employees; track attendance, vacation time and monitor time clock systems.

EDUCATION

Technical High School

● High School Graduate – Omaha NE

● Skills – Accounting, Typing & 10 Key

SOFTWARE SKILLS

● Proficiency with MS Office- Word, Excel, Outlook

● SAP

● Paylocity

● PeopleSoft

● Sage

● Kronos

● ADP

● 10 key master

References -

William Clingman – Former Manager – 308-***-**** – ad3uto@r.postjobfree.com Ann Fouts – Former Manager – ad3uto@r.postjobfree.com

Shelley Richard – Former Manager – 402-***-**** – ad3uto@r.postjobfree.com Peg Clark – Former Coworker – 402-***-****



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