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General Manager Customer Service

Location:
Largo, FL
Posted:
February 23, 2024

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Resume:

Sherry Wold

I have over ** years experience with medical insurance verification and collections. I have experience preparing taxes for individuals as well. Largo, FL 33771

ad3usp@r.postjobfree.com

+1-337-***-****

• Administration experience

• Medical insurance verification and collections

• Explanation of benefits and experience with negotiating contracts with insurance providers for facility.

• Patient accounting and customer assistance

• Medicare and Medicaid billing and collections

• Precertification and verification of benefits

• General manager of durable medical equipment company

• General manager of restaurant

• Hospital collections and admissions

• Income tax filing experience

Authorized to work in the US for any employer

Work Experience

General Manager

Fox's Pizza Den - Lake Charles, LA

January 2014 to August 2014

Responsible for all hiring and releasing of all employers Customer service

Bank deposits

Accounts payable and receivable

Ordering all products for store

Full Time Office Manager

Nepenthe Home Medical Equipment - Woodland Park, CO September 2008 to March 2009

Process insurance explanation of benefits including contractual adjustments Follow up with insurance companies, Medicaid, Medicare and patients for collections on outstanding debts.

Sales in durable medical equipment.

Customer service both in sales and follow up.

Submit provider claims to insurance companies with necessary documents for Expedited reimbursements.

Work with queues, aging and denial reports on accounts needing payment. Follow up with insurance company by telephone, email or internet in order to obtain payment status. Verify correct contractual adjustments by comparing explanation of benefits with contracts. Post contractual adjustments.

Promptly greet and assist all walk in patients in regards to their accounting needs. Process credit balance accounts ensuring correctly posted and refunded appropriately. Work with fellow co workers and staff to achieve account receiving goals. Education

High school diploma

Welsh High School - Welsh, LA

August 1994 to May 1996

Skills

• Medical Collection (10+ years)

• Restaurant Management (1 year)

• Medical Coding (10+ years)

• Insurance Verification (10+ years)

• Medical Billing (10+ years)

• ICD-10 (10+ years)

• Profit & Loss (10+ years)

• Medical Records (10+ years)

• CPT Coding (10+ years)

• Tax Experience (10+ years)

• Payroll (5 years)

• Accounting (10+ years)

• Hospital Experience (10+ years)

• Inventory Control (3 years)

• Accounts Receivable (5 years)

• Medical Terminology (10+ years)

• ICD-9 (10+ years)

• Medical Scheduling (5 years)

• QuickBooks (10+ years)

• Medical Receptionist (7 years)

• Clerical Experience (10+ years)

• ICD Coding (4 years)

• Phone Etiquette (10+ years)

• Management (2 years)

• Medical Office Experience (10+ years)

• Office Management (2 years)

• Sales (2 years)

• HIPAA (10+ years)

• Customer support (10+ years)

• Documentation review (10+ years)

• Workday (10+ years)

• Contracts (10+ years)

• HCPCS (10+ years)

• EDI

• Microsoft Access (10+ years)

• Workers' Compensation (10+ years)

• Auditing (2 years)

• EMR Systems

• Recruiting



Contact this candidate