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Email ad3urs@r.postjobfree.com

Dzenita Hegic Address St Louis, Mo 63116

Highly motivated and organized professional with extensive experience providing outstanding housekeeping services to clients.

Demonstrates excellent customer service skills and a commitment to completing tasks efficiently and thoroughly. Skilled in all

aspects of cleaning, tidying, and organizing living areas,

EXPERIENCE

Housekeeper

Dzeni Cisti Mar 2008 - May 2022

* Inspected guest suites and public areas daily to ensure high standards of cleanliness

* Followed infection control and universal procedures, maintaining sanitary environment

* Managed facility inventories by restocking cleaning solutions and linens.

* Disinfected and deep cleaned upholstered furniture and carpets

* Respected guest property and privacy by changing cleaning schedules and returning misplaced items

* Greeted guests and employees, delivering friendly service in interactions.

® Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.

© Reported any maintenance or safety issues to the appropriate personnel.

® Organized work schedules according to room location and size

© Prioritized work tasks and remained flexible to workload changes

* Changed bed linens and towels on a regular basis according to client's instructions.

* Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing, and waxing machines.

* Followed infection control and universal procedures, maintaining sanitary environment

® Carried out deep cleans in kitchens including ovens and fridges

* Greeted guests and employees, delivering friendly service in interactions.

® Scheduled maintenance on cleaning equipment and machines to prevent malfunctions.

® Utilized environmentally friendly cleaning products whenever possible

* Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so

that health standards are met

© Kept storage areas and carts well-stocked, clean, and tidy.

* Dusted and polished furniture and equipment

* Emptied wastebaskets, emptied, and cleaned ashtrays, and transported other trash and waste to disposal areas.

* Inspected guest suites and public areas daily to ensure high standards of cleanliness

© Managed facility inventories by restocking cleaning solutions and linens

SKILLS

® Interior and Exterior Cleaning © Deep Cleaning Protocols

® Surface Sanitizing © Commercial/Home Cleaning

* Vacuuming and Sweeping

LANGUAGES

Bosnian

Native

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